Customer Ratings & Reviews

Haven't had to use Geek Squad this time but have always had a great experience in the past!

They hooked my washer and dryer up. They was great

I'm glad I got the warranty. I'll update my review if I run into any problems, but so far, so good!

just wanted to make sure that my appliance will be safe.. almost all that i bought in Best Buy we're with warranty. I never experienced any problems when i needed to return or replace it.

I love the fact that I don’t have to worry about anything with this and if or when it breaks they replace it

Had some questions about my install, solved everything quick and easy

As happy as i can be with an he washer. My old school 20 year old machine was on its last leg. Hourly get half that longevity out of this one. Wakes well

Washer and dryer combo. Works great. Just standard for the money

Worth the money. We had a washer that had repeated problems. After multiple servicemen attempted repair and no resolution could be found, the washer was replaced. Servicemen were knowledgeable, friendly and on time. Great service.

The agent was very respectful and helpful. Knew exactly what was wrong with my washer.

Good t customer service Great job Geek Squad. Thank you!

Installation went smooth. Technicians arrived as scheduled, were cautious with installation and efficient.

Have never had to use it on any of my purchases but its nice to have

Geek squad protection is a must went your spending a lot of money on a product like appliances or laundry machines and small appliances. With that said when something does go wrong, you'll def be happy that you coughed up the money for the geek squad because they don't disappoint

It is always worth the price to get a 5-year protection option on your appliance. Appliances are not made like they used to be 25 to 30 years ago - one thing goes wrong, and it's a large bill if no protection. Get the coverage.

I took out a 5 year warranty on a LG 7000cw washer. I'm not really keen on buying warranties unless its a major purchase. Geek Squad has always been helpful in the past giving me great service. Not a bad price for the peace of mind it has to offer.

Geek squad always delivers great content squad protection

Because I bought an open box, it made the cost of the protection plan really affordable. There are some items, in this case a washing machine, which I like to have a warranty on. Haven't had to use it yet but I'm betting if I do, Best Buy Geek Squad will do right by the warranty.

It was a great buy. Installation included. When it comes to appliance I choose Best Buy.

The store letting me have the ones the delivery people dropped off and install my washer and dryer the 3rd time it was pretty good