Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5740 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 5,740 reviews
  • Rated 5 out of 5 stars

    Samsung washer and dryer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally love my outfit!! The guy said installed it. We're perfect in every way very careful with the units. Needless to say I am very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is super safe to get and covers just about everything that i need it to cover. They will come and pick it up and swap for another one if they are unable to fix it. This protection is everything you want and I highly recommend purchasing this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality for your value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been months. Still operating, no issues, the cleaning cycle cleans great. Only issue is removing lint can be a bit messy but for the value and quality of washed and dried clothes i highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Labor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped us putting the washer in truck. Great service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lsundry pair

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how you can change settings for all types of laundry. Also uses kess water and electricity than my old set of HE top load that got damaged in flooding.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have the protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I have this. However, one thing to note is that during the factory warranty period Geek Squad is not effective. You must go through the manufacturers system. I did have a slight issue with my washer and had to wait a month for the factory technician to show up, even though I had paid extra for Geek Squad service.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your feedback. We appreciate that you trusted Geek Squad with protecting your product. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. If you have any questions or concerns, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great washer and dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought a new house and had these delivered the same week of the closing. So far so good. I love how much laundry I can do at a time. The wash and drying process seems a lot faster. I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works wonderful still and is everything I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my dryer, they came and verified it and, than they fixed the problem and it's just great I got my item fixed and did not had to pay anything, it's perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy the extended protection. I have always needed it. Equipment is just not made to last anymore. The protection has always worked great. They send repair men out when you call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 year warranty from Best Buy. The warranty is reasonable compared to other appliance stores and manufacturers warranty. It's great to have the peace of mind. Would recommend getting a warranty for your washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it - best thing around! Always good service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never purchase an appliance without a protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reapirs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It better be good for a repairs. I didnt buy it for anything but that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS protection a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get GS protection on larger appliances because I live in a remote area where it is difficult to get repairs done. This protection has never let me down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working Wonder

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful when I had to reschedule the installation of my new dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Fast and prompt setup! I am very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and protection plan, for everything, quickly replacing or repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program and use. Gets stuff clean! It even plays a fun jingle when it is finished. High efficiency saves water and detergent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a dryer from Best Buy, which packed up after one use. Thank God for Geek squad who came to the rescue. The representative from Geek squad was highly professional and the service was excellent.

    I would recommend this to a friend