Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5740 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 5,740 reviews
  • Rated 5 out of 5 stars

    Added protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Geek Squad protection when I bought my washing machine. It adds a good selection of protection if anything happens to my appliance. I feel more secure with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek-squad is great to have. I have them for my dryer, washer and fridge. They had people install all my appliances. They answer whatever questions I might have when I call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer we purchased was faulty. A technician was sent out promptly and we are able to exchange it. Worth the protection plan. Otherwise we'd be in a bad spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with my decision.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually found the dryer a bit cheaper elsewhere, but the protection plan information was not up to date on the website. When I got the actual information, it was more expensive than Geek Squad. Since I have used Geek Squad for my computer for years, I trust them and now will buy all major appliances from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay Protected.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 5year protection plan just incase I didn't with last tv. Funny it quit just after 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the warranty and easy quick scheduling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Awesome service, will always purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in on time and did an awesome job. Since then, the item has been working with no issue. Thank you

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad protection plans

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The techs are well trained and having the extended warranty plan is always a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery and installation for the appliance I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good protection plan to have just incase something goes wrong with your dryer in your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my Washington dryer perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alması ao helpful better price good quality service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toby and Fabio installed my washing machine.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech were awesome. They were friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for us seniors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this coverage so we wouldn't have to worry about any potential problems we might incur with this unit. We haven't had to use it yet and hopefully won't need it but glad to have Best Buy standing behind it. We have had good luck with Geek Squad in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and does its job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer wouldn’t trade it for another. I’ll always purchase LG from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision to make when buying anything from Best Buy. My wife and I bought a television 2 years ago from Best Buy and the picture started flickering, and wouldn’t stop!! We was reimbursed our whole purchase price minus like $20,..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for a great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a steal. It made a noise in the beginning but a service tech fixed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with these machines, the best we have had to date, I highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven't needed the warranty. Fingers crossed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service plan.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better to have the warranty than to not have but service technicians from local repair places are horrible. Only positive is that when they can’t fix it after multiple times, you can apply a credit towards a new purchase.

    I would recommend this to a friend