Customer Ratings & Reviews

Haven’t had to use this but worth getting to avoid any future issues.

Just received my product too early to tell hopefully all will be well

I purchased the 5 year warranty from Best Buy. The warranty is reasonable compared to other appliance stores and manufacturers warranty. It's great to have the peace of mind. Would recommend getting a warranty for your washer.

Haven't used it but glad i got it.Best Buy is THE Best Buys

The geek squad installed my big screen tv on the wall and did a great job. It looks great with all the cords concealed.

Two glad we got the protection plan. We had to call them multiple times and spend hours on the phone with them but when my washer broke after only 3 years of having it they replaced if.

I love this washer. It has a pause button that allows me to adjust the settings and I can add extra water if needed.

Geek Squad protection is super safe to get and covers just about everything that i need it to cover. They will come and pick it up and swap for another one if they are unable to fix it. This protection is everything you want and I highly recommend purchasing this protection.

The washer we purchased was faulty. A technician was sent out promptly and we are able to exchange it. Worth the protection plan. Otherwise we'd be in a bad spot.

Awesome warranty for the washing machine. Great value.

Geek squad technicians arrived on time. They did their work well. After they finished to install my washing machine, they explain the basic procedure how to use the new Brand Samsung washing machine.'

I always get GS protection on larger appliances because I live in a remote area where it is difficult to get repairs done. This protection has never let me down!

We just bought a new house and had these delivered the same week of the closing. So far so good. I love how much laundry I can do at a time. The wash and drying process seems a lot faster. I would highly recommend

Geek-squad is great to have. I have them for my dryer, washer and fridge. They had people install all my appliances. They answer whatever questions I might have when I call.

Best value for 5-year warranty. Yearly re-evaluation of washer and dryer components and function always great and gives us peace of mind .

this service is worth its weight in gold any issues a tech comes out and takes care of business

Excelente and Professional Service! They answer all my questions and provided me with the information I needed. Than you, happy customer!!

I purchased Geek Squad protection when I bought my washing machine. It adds a good selection of protection if anything happens to my appliance. I feel more secure with this purchase.

So, they sell the warranty plans well, I mean who wants their applianceappliances to break and have to either spend a few hundred dollars to replace them, or just spend a few hundred dollars to buy new ones so soon. Well my washing machine, which was a little over a year old breaks, Nov 4th, I have literally had a migraine dealing with this warranty program. There is no assistance for laundry services, or rental for you to have. I had to wait 5 days for a repair guy (who is not geek squad because if I wanted geek squad it would have been 2 weeks) just to come look at my machine, he takes 4 more days to order parts... fast forward the December, no parts still. No idea if they are coming, and this whole time I have been out a washing machine. I don't know about you. But I was clothes daily (family of 4 with busy kids). I've had to make calls myself only to sit on hold for over a half hour to be transferred, and then still be told there is nothing they can do. See you have to wait 30 days (not from when you called, no because that would make sense, 30 days from when someone ordered a part) before they will even consider just replacing your machine (which they claim they will do in their sale... "we fix or or you get a new one") so you would thinknatvthe 30 days, which is closer to 6 weeks now, boom new machine... nope, now you move up to special forces, and then they have to submit a claim... which they tell you can take 3-5 business days for them to respond to.... So, if you opt for this, my suggestion is go to rent a center and get whatever appliance to save yourself the hassle, it will cost you, but it's cheaper than the laundromat (which I had to pay out of pocket for the last 6 weeks) oh and instill don't have a machine yet. Today is Dec 13

Had an issue with my dryer, they came and verified it and, than they fixed the problem and it's just great I got my item fixed and did not had to pay anything, it's perfect