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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5740 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 5,740 reviews
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfy and secure with this purchase Protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with Geek Squad, they help me with every issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two glad we got the protection plan. We had to call them multiple times and spend hours on the phone with them but when my washer broke after only 3 years of having it they replaced if.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping to never have to use this Plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely Happy with the Beat Buy Team members who delivered New Washer and Dryer and Hauled away our old ones. Had zero issues!! Thank you guys and hopefully we will not have to use this Plan!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer are amazing so far, whole experience was great from ordering, delivery, setup and haul away my old set. Very happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really need this incase in future something went wrong and they did awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted extra protection and this was affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung washer and dryer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer purchase ever, and my last machines were Maytags!!! The squats had to bring the machines to the second floor!! They were great and explained every detail!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection, I haven't had to use protection from any thing I have purchased from Best Buy. Better to have it and not need it than to need it and not have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. Good value and reputable brand. My plumber recommended this brand. Only complaint is Geek squad wouldn't install the steamer component. Wish I would have known that in advance. Had to higher my plumber to do it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part is warranty in case something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty service. I have 28 characters remaining and have no idea what to say as Im hust reviewing the purchase of a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad intelligent people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a go to store for me! Thankful for Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helped on previous purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection did well for a TV I bought and thats why I got it again. Hopefully when I need it again it will be helpful like the TV coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Schedule fix next week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item first time problems i was call rightaway they exchange but second one is same problem didn't exchange bue they try to fix . I get scheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t need service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need service after all. No help needed………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great LG washer and dryer with a one-year warranty from factory ... Not saying if that's good or bad but I do know Best Buy's extended warranty it's a lot better because if they can't fix it They will replace it for the cost you pay for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard Geek Protection decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet but I have had very good service with all problems or updates with products from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always buy protection, I haven't had to use protection from any thing I have purchased from Best Buy. Better to have it and not need it than to need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My washing machine was installed in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel at ease knowing if something goes wrong with my washing machine I am covered.

    I would recommend this to a friend