Customer Ratings & Reviews

This item first time problems i was call rightaway they exchange but second one is same problem didn't exchange bue they try to fix . I get scheduled.

Really happy with the service Very efficient .highly recommended

Geek squad protection is a must for me. I had a claim on my washer and ended up getting a brand new one no questions asked!

Geek squad protection is a must for me. I had a claim on my washer and ended up getting a brand new one no questions asked!

In and out very fast and professional.installed my washer fast.

Great so far!!! Havwnt had any issues its very quiet and fan handle big loads of clothes. Great washer so far !

Great item arrived in perfect conditions, have done my laundry and way better than top load Dryer. Great Protection for my appliance.

I love this washer Best washer I have ever had. Easy to use

Geek Squad has always fixed or repaired any claim I have filed. Great value.

so far so good. Good value and reputable brand. My plumber recommended this brand. Only complaint is Geek squad wouldn't install the steamer component. Wish I would have known that in advance. Had to higher my plumber to do it.

Great customer service, always very helpful with any issues I might have.

Its worth the protection plan for any minir hicups.

Great quality washer and dryer. Clothes have never been ckeaner. Easy & convenient to use. Efficient with energy & saves on laundry detergent. Love it

Best decision to make when buying anything from Best Buy. My wife and I bought a television 2 years ago from Best Buy and the picture started flickering, and wouldn’t stop!! We was reimbursed our whole purchase price minus like $20,..

Washer and dryer are great! Installation was smooth with the installation team that came to do it.

I purchased a 5 year warrantly plan on my dryer and called on 4-7-25. They could come on 4-9-25 but that day was not available and the next day that was available was 4-17-25. Be careful that when you purchase a warranty the lead time is what I call ridiciulous!! You can speak to a supervisor and they suggestion was to call back and get someone else. Mary in Pananma City refused to give me her bosses name . The dryer I bought was Whirpoll WTW5057LW and it NEVER drys a load on one cycle and I bought in Oct 2023 and now the drum does not spin.

Good price for the additional service for 5- years. Even I I won’t need to use it, it’s not wasting my money The installers did excellent job with the installation on washer/dryer

I actually found the dryer a bit cheaper elsewhere, but the protection plan information was not up to date on the website. When I got the actual information, it was more expensive than Geek Squad. Since I have used Geek Squad for my computer for years, I trust them and now will buy all major appliances from Best Buy.

We purchased this coverage so we wouldn't have to worry about any potential problems we might incur with this unit. We haven't had to use it yet and hopefully won't need it but glad to have Best Buy standing behind it. We have had good luck with Geek Squad in the past.

Hopefully it will work and fix things if I am ever in needs. Just a precaution