Customer Ratings & Reviews

I get the extended warranty on every appliances purchase. It’s saved me money a few times and well worth the money.

Great quality , runs smooth and geek squad protected if paid

I haven't had to use it yet on my latest buy. I have used it on a TV. They replaced it when it died.

The Geek Squad is super! They deliver and set up our appliances/televisions and service any items that require repair. It is reassuring to have them as a back-up should we lose the function of any of our electronics.

Geek squad protection is a must for me. I had a claim on my washer and ended up getting a brand new one no questions asked!

Geek squad protection is a must for me. I had a claim on my washer and ended up getting a brand new one no questions asked!

Haven’t had to use this but worth getting to avoid any future issues.

Just received my product too early to tell hopefully all will be well

Called in 1st time since purchase in 2020. Received someone out of state, hard time understanding and he didn't speak very good english and called me Cereal. 2nd time called in, spoke with Shelly who did a great job!! Took care of issue right away!

The techs brought the tools, I already had the connection hoses and hookups, and have not needed the technical services of the Squad in the year since purchase. Zero problems with the entire purchase.

Every single geek squad experience has been positive.

Love geek squad. Great help and perfect people. Buy it

Best washer and dryer. I moved into a new home and immediately replaced the older ones with these models. Really quick and efficient installation.

Beyond happy with my washer! Does it's job very well and have no issues. Would recommend!

I purchased this with a machine that ended up having some trouble. It was reassuring to have the coverage. Unfortunately, we had trouble during the COVID quarantine. It took about a month for us to have someone come and look at our machine.

We had a different washer it broke within a year best buy didn’t have the same brand but let us pick a different brand and just had to pay a difference we love our Samsung washer

The guarantee is good and you don't have to wait long.

Great so far!!! Havwnt had any issues its very quiet and fan handle big loads of clothes. Great washer so far !

I used this protection plan for my old washer but back then I went with the shorter plan and the Samsung died about a year earlier. So this time I went with the five year plan which cost only like $30 a year so it seems like a great value.

The Agents went above and beyond to install washing machine. Very polite professional and helpful