Customer Ratings & Reviews

AGENT SHAWN FROM CRANBERRY STORE HELPED ME GREATLY! EXCELLENT SERVICE & HIGHLY RECOMMEND.

So glad I have this protection, peace of mind, knowing that if anything happens to my washer in the next five years, it will be replaced

well actually I never really had to call them for anything yet but it's great to know that I have them

I purchased this warranty, just incase something goes wrong. I've rarely if ever needed to use a Best Buy warranty but I get it for peace of mind.

The main reasons we buy our appliances at BEST BUY is the geek squad protection and service. But the service from BEST BUY's geek squad bar none better than any competition

Came out ASAP and replaced the LG washer dryer combo because it had a dent from delivery

The agent was very helpful great customer service he explain everything I needed to know

This will come in handy & I have not used it yet as I barely bought my products

I haven’t used it yet. But I’ve always been pleased with the squad and their service.

I haven’t used it yet. But I’ve always been pleased with the squad and their service.

Excellent item; good price; easy to operate; works well; easy purchasing/ordering and easy Pick-Up/Delivery. I would recommend this item to friends and family. I have not needed to use this item but always feel better having the Best Buy Warranty

We’re not really the type of people to take out a warranty but I’m glad we did this time. Our previous washer and dryer broke down many times and we had not taken the warranty and I regretted it. I feel much safer buying the warranty this time

Saved me a lot of trouble with my dryer. The local tech came out a few times to try and repair my dryer. When he was unsuccessful he made a phone call and right away he had a replacement approved.

Insurance is insurance. Sure, you may never need it, but its always nice to have it. And I get it, its sometimes just a simple way companies can make money, but for a major appliance its worth it. If you're spending $500+ on a major appliance, this is not a big add on at all. Worth it!

LG would not honor the service on this washer. Geek Squad was right on it and handled everything professionally, from the initial phone call to the service techs. My 1st time using Geek Squad.

It's great to have this protection incase you need it for any reason, Geek Squad will come and take care of the problem.

Have not had to use. Hopefully wont have to. Good piece of mind knowing that you have it.

worth the peace of mind. I feel confident that if I need to use it best buy will stand by the protection plan.

Since we had to purchase a new washer and dryer,we are glad we were able to get the total tech team to back it up. It’s nice knowing that our appliances are covered.

You would be crazy to buy any appliance without buying the protection plan. BUY IT BUY IT BUY IT!!! My fridge is dead and will now be replaced thanks to the plan. I couldn’t be happier with Best Buy.