Customer Ratings & Reviews

The Geek Squad crew were exceptional as usual with my last purchase. The service provided is highly recommended with any purchase from Best Buy, the peace of mind having professional available for any unexpected service is priceless.

We bought an open box fair item because it had a dent. We bought 5 year coverage for peace of mind.

It's great to have this protection incase you need it for any reason, Geek Squad will come and take care of the problem.

Love the washer and stand easy set up easy to use works very well

Great Purchase, Definity I will buy again a Samsung Washer or dryer.

always gets service for new appliances. great service and nice outcomes. they know what is exactly going on and just worked timely manner. communication was great. I didn't read instructions but works great.

Bought this protection for piece of mind but probably won't have to use it. The appliance's I buy at best buy always seem to be reliable and at a competitive price. Service and delivery has always been prompt and courteous.

An extended warranty for a major appliance is an absolute necessity. Best Buy’s 5-Year Geek Squad Ptotection Plan is worth the additional cost since replacing appliances can be quite expensive.

So helpful, kind, and humble. they did there job explained there services, so that we had an understanding the functions of our machines

I received a good attention when I used ! Really quick

Great. I had to get this Greek squad insurance for my washer and dryer

We have been members of Geek Squad for several years and couldn't be happier with their service and how nice everyone is. Very helpful, kind and knowledgeable.

This is great to have if you have issues with your appliances. This is not the 1st time I’ve purchased protection. You call if there’s a problem, they send someone out to fix or replace the item.

good install. Neat and careful. very professional.

Everything was hooked up quick and efficiently happy with the service

I got the 5 year protection plan for my washing machine.its a great price $139.00, seeing that the other washer from another company was charging me $5.95 monthly == $357.00 for 5 years

I am generally very cautious about extended warranties. With the new high tech washers and dryers this just plain makes sense to protect your investment. We looked at S**** for the same items, but their warranty was much more expensive without any benefit in coverage. Saved a lot going with BB and their warranty

worth the peace of mind. I feel confident that if I need to use it best buy will stand by the protection plan.

AGENT SHAWN FROM CRANBERRY STORE HELPED ME GREATLY! EXCELLENT SERVICE & HIGHLY RECOMMEND.

The agents worked hard to do everything that I asked them to do and they worked with my schedule. They were kind a courteous to me and my family. It was a great help to have them here when everything was being set up, and it is a great to know that they will be with me for the next four years.