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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5740 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 5,740 reviews
  • Rated 5 out of 5 stars

    A Must when Purchasing New Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You pay for what you get.....I had no issues purchasing a 5 year Standard Geek Squad Protection Plan. Things happen and I have the assurance that the Geek Squad will be available for any future issues I possibly have in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and purchase would recommend them to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will come in handy & I have not used it yet as I barely bought my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them twice and they stated this washing machine is not a good one, they have many people not satisfied with this product. Always on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had the need to use the protection plan. I am hoping not to ever use it. Some may feel that is a waste but I consider it an investment to ensure my products are protected with little to no disruption to my life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use. Hopefully wont have to. Good piece of mind knowing that you have it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection plan purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my appliances I was told that I had two weeks after the delivery date to purchase the protection plan. I went into the store to make the purchase and I was told by the CSR that it wasn't possible because two had past from the date of purchase. She then asked the Department Manager what could be done, he told her to give me an 800 number and they could help me. Once she ran the info again, she was able to complete the transaction. Then stated to me, "I knew you were telling the truth. But my computer isn't acting right!" On another note, I love my new washer and dryer! The young lady that assisted me with the initial purchase was great, but the second lady that I purchased the protection plan from was definitely not my favorite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will come in handy if the unit breaks. Pretty much will pay for itself if something happens to my appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlike some warranty repair companies the Geeks kn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short and sweet Had Geek squade out a few times over the years and they always showed up on time and made repairs quickly and completely Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I do not need to use this protection but, l feel like it is a good deal and give me comfort in knowing I have this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Years of worry free use of my home appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy extended warranties for my electronics and appliances. It nice to be worry free for 5 years. Should I need to use the plan, service is excellent and they are available when I am available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of the Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good thing to have anything can happen a machine is man made no one should purchase without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Items were in stock and ready for pick up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first product I bought for my brand new home, It was a necessity of course and a good one. These products have and still is taking care of my clothes like a good machine should, I am very pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty service is a great deal. You can count on large ticket items breaking down from normal use. Having the warranty is needed to give you piece of mind when the time comes for repair service. I challenge you to try and ask the manufacturer for assistance and they will not be helpful. Go geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came out and helped me to understand how to use my machine and was very nice, Courteous and patient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EXTENDED WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung set classy fresh options as well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the set recommend to anyone who loves this style or any best buy set you desire

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality support for client, friendly. Quickly response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LQ washer Dryer Combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is utterly amazing. Dirty close in and clean dry clothes come out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Driyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it was amazing , hopefully great so dar , purchase October 2023 . Before I have same and last 8 years

    I would recommend this to a friend