Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5740 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 5,740 reviews
  • Rated 5 out of 5 stars

    Washer and dryer combo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine combo is very amazing thank you It is doing everything like a dream

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PEACE OF MIND FOR THE 5 YR. WARRANTY!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT THE 5 YR. GEEK SQUAD WARRANTY FOR PEACE OF MIND BECAUSE BESTBUY STANS BEHIND IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year Geek Squad Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a washer and bought the extended 3 year Geek Squad Protection. Haven't had to use it. Thankfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my dryer and washer from here and if it messes up they will give you a new one , used to shop at cons and they would do minor fixes and I wad back to not having a washer or so on. Love that geek squad work with you and extra protection never hurts! Better to be safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product exchange was quick and efficient.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! First washer was really too loud for my liking. Called and the exchange was delivered in 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set. Very easy to use and cleans the clothes well. Wrinkle free from the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gear product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy pricing was very conpetitive and this is great product for what you get.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    kind of noisy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kind of noisy and the lid is stuck on “locked” after a couple of months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed for large purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase protection on large purchases all the time. So far I have not needed to use the Geek Squad services yet but I'm always glad to feel assured that if anything goes wrong, they are available to come take a look and fix it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but good to know that Best Buy will take care of the product for 5 years. Our prior washer/dryer was from Sears, which doesn't exist locally anymore so was happy to get coverage through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a warranty is a must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went back after I purchase the new dryer to purchase the warranty just because you never know what can happen , so wen you buy something new that cost lots of money please people spend the extra dollars and buy a Warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get a warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must when you are buying appliances. I bought one for my washer and dryer and a good thing I did. The washer broke less than a year of having it. They honored the warranty with no problems at all. MAKE SURE U BUY A WARRANTY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made it Simple!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So simple, easy, breezy, 1, 2, 3! Geek Squad bought in my new washer and took away my old with such ease. Thankyou! We couldn't be more happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan offers great piece of mind. I get a lot of power surges in my area and have had a washer fail previously due to power surge. Knowing I have this plus additional coverage gives me piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geak Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy for any kind of appliances purchased. My GE easher messed up and i only got it replaced because of this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works amazing :)

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing at all its all amazing maybe the only thing is the staking kit didn't come with it .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CalltheGeekSquadin an Emergency

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My protection plan affords me the ability to know that if I have a problem that is not covered by the LG warranty, I need not worry. I can contact the Geek Squad to fix what is amiss! It is worth the extra cost to be covered for an expensive repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year extended warrenty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you want peace of mind on your appliances and know they will be reparied if needed please get the 3 year geek extended warrantity they will replace the item if they can not repair it well worth the extra money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased but never needed it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well actually I never really had to call them for anything yet but it's great to know that I have them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect yourself and your washer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For protecting your investment, if you are going to use the washer on a weekly basis, play it safe and get this 5-year standard protection

    I would recommend this to a friend