Customer Ratings & Reviews

Hum, i didn't that samsung dryer is cheap. I reversed door a d screws didnt screw in tight call best buy , best told me to call samsung but samsung was rude told even it a manufacured defect they didnot cover door issues only functional problems and refer me.back to best buy. Eventhough i bought the extended protection buy rep alfonso promised to help me resolve the isue with the stupid but see i just lie to he didnt call me as he promised me. SO IF ARE PLANNING TO APLIANCES DONT WASTE YOUR TIME WITH SAMSUNG BECAUSE AFTER THE 15 DAYS IF IS NOT A FUNCTIONAL THE WONT FIX IT. SAMSUNG SUCKS

I luckily have not used this service. Pay attention to the needed recommendations so it is valid.

This is a great team, very knowledgeable, friendly and always willing to go the extra mile

Good product to have at a reasonable price will purchase again

Love Geek Squad support. Just like a fire extinguisher, hope I never need it but I trust it!

I haven’t needed to use it yet but viewing it on my account has been easy and convenient. Geek squad always comes through.

Any tech related purchase gets the extended warranty every time!

Any tech related purchase gets the extended warranty every time!

Washer works perfect. I regret not buying the dryer. Washer bigger than expected

I received a replacement washer in a timely fashion

Quick,professional and awesome.I can’t say enough good things about the guys who did the work

I always purchase the extended warranty. I've had to only use the ones prior very few times but the times that I did use it they always came thru.

They have been great in the past with all of my Best Buy products. Highly recommend to everyone!

Hassle free warranty that gives you the peace of mind your equipment will be fixed or replaced if they break.

Geek Squad stands behind the protection plan. They made my problem right.

2 yrs. into my 5yr. plan, had minor problem with washer, they were unable to fix it in home and provided me with brand new machine identical to my model.

Amazing service and Amazing product and love the added protection

Best Buy/ Geek Squad has the best warranty!! Ive used it on my tvs and refrigerator. Always great and fast service!

Gotta say I love this dryer it's very quite and has a lot of heat features. Highly recommended.

Though I have not used the warranty for the purchase. I would say the warranty is an excellant product with no fine print issues and rejection. I was recommended to take it since it is no hassle warranty.