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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5740 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 5,740 reviews
  • Rated 5 out of 5 stars

    Wash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer and dryer very much. They are still holding up strong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the three or five years protection plan for all my Best Buy purchase so I rest assured that I'm covered if any inconvenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for a washer and dryer purchase. The washer showed up with minor scratches and Best Buy relaxed it within a week at zero cost. Totally worth it. Great service to have. Great piece of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals 100% Highly Recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad professionals are great at installing my TV's and wifi routers. I highly recommend them as they take the time to explain what they are doing and how things work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was very professional and worked with my schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always is best to buy a warranty and with the warranty they normally will give you free installation! its well worth buying! They always do a awesome job and showes you how to use the new product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Three-year standard geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not had to use this protection yet, But I'm sure they will do a great job due to the fact that everything I have purchased from Best Buy has been a good product and they treated me very fair luckily I never will have to use it but if I do I know it's there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how to rate this warranty. Have not needed to use it yet. My expectation is it will be a very good decision on my part should my washer need attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased other warranties through Best Buy and they were able to replace my products when I was faced with them not working. Due to this fact, I did not hesitate to purchase a warranty for my new appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and great customer service and they will answer all your questions you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used for 1 call about installation kit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fortunately only had to make one call for information that was not provided in the installation guide or anywhere online. I needed the size of a fitting and to know if it was included in the installation kit. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of my washing machine breaking down once a year, so I bought this, with my new one. Only had to use it once they got right on sending out the repair service and fixed it no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful and ready to assist when you entered. We're very careful when loading items into vehicle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an extended warranty. It is a gable if you need it. If needed it is a great deal of not needed then it is a waste of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung flex dryer, nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with geek squad extended warranty. Expecially with the way these factory warranty services companies have been doing people. That's my experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I couldn't be happier!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 yrs. into my 5yr. plan, had minor problem with washer, they were unable to fix it in home and provided me with brand new machine identical to my model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greta service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has actually very good service the are quick, efficient and they don’t hesitate if there is a need of reemplace a product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Karen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the extra warranty plan is the smart choice when it comes to appliances. The Geek Squad warranty price is not outrageous & affordable. I hope I never have to use it, but you never know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the service, you will feel better knowing that if anything happens it will be covered. This new appliances have a lot of new technology that is hard to fix on your own now. not like old appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD DELIVERY SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG washing machine that I purchased has worked very well. The machine is quiet, has a large tub and the clothes are very well washed. I would recommend this washer.

    I would recommend this to a friend