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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5740 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 5,740 reviews
  • Rated 5 out of 5 stars

    5 Year Warranty Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this warranty in case I have to use it. So far so good. In past warranty purchases, when I needed service, someone would always come out. I hope I don't have to use it, but I feel good with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad helped me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good addition to any purchase. The delivery service and the store help for my purchases was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty to have. I always get Best Buy’s warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best insurance policies out there for your tech, worth the extra money for sure when untimely break downs happen. Wouldn’t buy a high end appliance or TV without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had good experiences so far with the long protection plans. Several times we had rather expensive items replaced or refunded because they broke. The process was always quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for extra support on new appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our new washer and dryer. Havent had to use it yet but wanted it for our new appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy extra warrantee when buying protection for large products or expensive tech. They have always provided excellent repair service when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works better than i could have expected. Super fast wash cycle. Love love live it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always reccomend the Protection Plan on any appliance. You never know when something may go wrong .My LG set of washer and dryer are perfect. Love all the different settings they have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washing machine! Def worth the buy and handles are laegest loads!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price not bad for the coverage. It makes sense to get extra warranties for appliances. They aren't built to last anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Helped Seriously

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. Worry free service and help you can count on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage, peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never need it but definitely brings peace of mind. Have used this protection on other items and it has worked perfectly, had to replace a defective item and had geek squad warranty sort me out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXTENDED WARRANTIES WORTH THE PEACE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase extended warranties for all major appliances I purchase. BB has always been easy to work with to troubleshoot and/or schedule an in home repair..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of LG washer/dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG washer and dryer were installed without damage to floors, etc. Same for the removable washer and dryer. I think the how to run selection instructions of the washer and the dryer could be a littler clearer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered and Installed On Schedule with Care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the Geek Squad. They kept their schedule and did a great job installing my new washer and dryers and hauling out the old appliances without banging into any doorways or furniture. Friendly and knowledgable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! Everything was fast They helped me install my washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Say Yes to Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As household items become more digitized, the more likely that something will malfunction at some point within five years. I have purchased the five year warranty for every appliance that I have from Best Buy and when I need to call, one number gets me the quality service that I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved us hundreds already.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will not break!!! It broke :( No worries. Geek squad came out and fixed it in a few days. Saved us hundreds of dollars. We always add this to our appliances and it always pays off. Love it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are great! Very helpful and attentive. Wish everyone was like that.

    I would recommend this to a friend