Customer Ratings & Reviews

Its the best options you have to do.to protect your appliances

Very friendly and knowledgeable they even tell me howto trouble shoot

The Geek Squad Service plan was a great purchase to get for my stack washer and dryer. It covered my warranty on my new machine. I also renewed it to my new washing machine and dryer again.

Bought the 5 year Geek Squad protection for replacement dryer after previous dryer encountered issues 3 years after purchase. Best Buy gave me full original purchase credit which I applied to my new dryer.

Reasonable price point for the coverage that is included. I had reason to use coverage on a previous purchase I had made on another appliance: the process was very straightforward, and the repair was completely covered

Super Nice! I love … always recommend!!! Good service!

I luckily have not used this service. Pay attention to the needed recommendations so it is valid.

I feel very at ease knowing I have the extended 3 year warranty

Have not used the warranty as of now but for the price its real good normally everything happens with in 3 years this warranty has 5 years, very few give out 5 yr on warranty on appliances.

Aggents came and connected my device quickly and easily.

the protection plan is definitely worth it. My old machine broke, two years after buying it, and best buy ordered the parts, sent out a professional service tech to do the repair, and my machine was good as new.

Very please with my purchase. Would recommend to a friend and even an enemy

Those guys don't joke around when is talking about work, really professional and great communication... this 100% recommend

I decided to buy the Washer and Dryer and contract together with the BestBuy Card to get the BestBuy Points. You can wait and purchase later after you research the Mfr Service Warranty Service and BestBuy Service Contract to make an informed decision.

Very good customer service with Best Buy being long time buying from them. I never have an issue with finance offer to.

I made the mistake of having the machines delivered and not installed later to find out from Samsung that I need to install professionally in order to keep my warrantee the geek squad came installed it free of charge when I could to charge me now great job guys thank you

Highly recommended get service plans, things are built as solid as they used to be

I went in trying to buy protection on a washing matching I had just purchase and the employee was very helpful. Maalik not only explained to me the benefits of getting the protection plan, he made me feel comfortable and try his best to help me. He was also very polite.

Very professional. Called when they were on their way and wore masks when they got here. Removed and installed washer/dryer in no more than 30 minutes.

They have been great in the past with all of my Best Buy products. Highly recommend to everyone!