Customer Ratings & Reviews

Love that I'd I have any problems help is one call away

really impressed with the quick response, and the kindness of staff

The geek squad protection provided expert installation of my set

I appreciate the help definitely nice to have if you’re having any trouble or issues thanks

We always purchase the 5 year Geek Squad Protection Plan when we buy a product from Best Buy: worth the peace of mind to know you are covered beyond Mfg. Warranty.

Have purchased protection on many of my electronics, but only needed once and came in handy. Repairs were made at no cost

I took out the 5 year ext warranty because of their customer service. Never had a prob.

The service technicians Jose and his partner did a super job installing and connecting our new washer as well as explaining its operation.

the protection plan is definitely worth it. My old machine broke, two years after buying it, and best buy ordered the parts, sent out a professional service tech to do the repair, and my machine was good as new.

I usually don't get them, but these were very affordable given the price of what I'm insuring. Great peace of mind. I've had great experience with Best Buy performance plans in the past, and I've seen reviews where others have not been happy with the service provided by certain manufacturers.

Easy to sign up for .. haven't used it as of yet .. so not sure how well they respond

Great coverage and protections for the value! always great to have

Very professional. Called when they were on their way and wore masks when they got here. Removed and installed washer/dryer in no more than 30 minutes.

Had gsp on my LG washer about 4 years ago. Had about three repairs overall with the last time finally warranting me a new washer. I'd say after calling in a repair request we would have people over to assess the washer in 1-2 weeks. The geek squad are easy to communicate with.

I have yet to use this I am going to be calling in a couple of days and will return back to let you guys know how the service was crossing fingers they can help me with my problem that I am having!

This is a wonderful washer and dryer! I can wash my king size comforter and it is thoroughly cleaned! Works well and the I have not had any problems with the product. First instillation was dented but it was replaced immediately.

If it were not for Geek squad I would not have had my previous machine replaced due to the multitude of issues with it.

Love the quality and slim appearance which does not take a lot of space

Aaron was great to work with. He was very knowledgeable and quick to get us what we needed.

havn't had to use yet, hopefully don't have to. Doing this for my entry to chance to win