Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5740 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 5,740 reviews
  • Rated 5 out of 5 stars

    Best ever!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scratch and dent! Literally that’s all this washer had wrong with it. We are extresxxx

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives us peace of mind knowing we have this coverage for the next 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty a must for any new appliance!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase extended warranty for any of your new appliance just in case there’s a problem in the future. Its worth buying it coz any appliance tends to break within 2 years of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took out the 5 year ext warranty because of their customer service. Never had a prob.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stacking washing dryer. Love them and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my washer quick was simple n easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always a must. Get your warranty delivery did a grate job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and customer satisfaction

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I purchased a production plan for an appliance purchased at Best Buy. The service was excellent and we were completely satisfied with the technician and his performance. I would highly recommend Geek Squad protection warranty plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One less worry...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope that I never have to use it, but all things considered the price wasn't bad (We are retired and don't want to have to fuss if anything goes wrong)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeremiah installed my washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my washer. He was very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i wont have to use it! Peace of mind just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY SERVICE AGREEMENT PAYS OFF!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF I HAD NOT INVESTED IN THIS PRODUCT I WOULD BE SPENDING A LOT OF MONEY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easier to sign up for in store when purchasing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to sign up for .. haven't used it as of yet .. so not sure how well they respond

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad offers great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta say I love this dryer it's very quite and has a lot of heat features. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPERIOR service plans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that my products are protected. They just don't make things like they used to but the Service Plan makes me feel more at ease and happier with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have made a number of major purchases from Best Buy over the past couple of years and always add the Geek Squad protection agreement. I find it to be a great value with great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Protects YOU !!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased Geek Squad Protection for my purchases at Best Buy. When I require service, I don't have to worry about a high repair bill because all costs are covered. If they cannot repair my product, then I get a free replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always favored Samsung washers and dryers. This one rises to our level of expectation for Samsung products, and we recommend it with our highest recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this but definitely wanted this protection on my new Samsung top loader washer. With all the issues that Samsung is having lately, especially with their top loaders, I didn't want to take a chance with something happening outside of warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the protection, this washer is a replacement for one that was on warranty and went belly up 4 years into the 5 year warranty, totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool clothes dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the extended warranty yet. Home delivery and installation was great.

    I would recommend this to a friend