Customer Ratings & Reviews

Geek squad came to service my washer and after trying to order parts it turned out it would cost more than the washer so they gave me a new one instead

My last machine was double the price and broke down just past the manufacturers warranty. It was not purchased at Best Buy and store said all the people who bought those machines saw them broken beyond repair within 3 years. No remedy was offered.

I purchased a 5 year warranty because you never know. Last washer I purchased only had 2 years on a different model. After 5-6 years it started making loud noises and I'm sure it could've been easy fix but it was time to trade up. Get warranty!!

I hope I never have to use this, but was told just call us if you need us…

Love this washer. It washes amazing and has so many cool features! The service was awesome and the people were nice.

Very nice very polite and very efficient. I am pleased with the extended warranty that we purchased and very easy to forward it over to the new washer.

A must have for all appliances these days it seems like things aren't built to last anymore.

Had to add this purchase and hope that I don’t have any issues.

Love the price discounts with this memebership, and for 2 years is a no brainer. I bought the switch and have saved a good chunk of money on a lot of games new. Obvious the more you buy the more you save, Depends on your addiction to video games.

The most inversions in one fine electrodomestic deal.

I've not had to use the geek squad but it is nice having the peace of mind knowing that they are there if my washer quits working.

I haven't used the service for the washer but Greek is the best! I've had them work on my laptops in the last.

I would always recommend this for any major appliances. I got it for my washer and dryer and hopefully I don't have any issues, but if I do at least I know I am covered.

Samsung washer had to be replaced the day it arrived but a 2nd one came and it has problems. I don’t blame geek squad but the garbage Samsung makes

Samsung is a very quality product. We've enjoyed a sophisticated look in our laundry room and a superior washing and drying experience, with our Samsung Washer and Dryer. The Best Buy Team from Sales to Service has been excellent.

I like knowing I have five years of using this product covered if anything goes wrong. I've had to use this service in the past and Its quick and easy to take advantage of.

My washer gave out and geek squad replaced it right away. Highly recommend getting it.

The Geek Squad has worked wonder with our PC and all the other products we have purchased. They are knowledgeable and friendly and get the job done Would recommend them for all your electronic needs!

We purchased this to replace our old set and we were not disappointed. Very large tub for both washer and dryer. Would definitely recommend. Geek squad was great with the install too!

Protection plan is a nice feature from Best Buy as they are covering repair/parts replacement and many more things along with the best agents for proving support