Customer Ratings & Reviews

Alex and Nathan did an Awesome job hanging our 3 tvs on the walls. They took their time and did a professional job. I would recommend the Geek Squad and the protection plan. Keep up the GREAT WORK!!

Great service and customer service they help me right away and also my appliances are working great

I have compared Best Buy with the other competitive. The conditions offered by Best Buy are much better than other outlets.

The Geek squad protection is so affordable for the peace of mind that you receive. They are always quick to respond when you are having issues with an item. I add it to all of my larger purchases.

Great because Geek squad comes out if there are any problems. So far i haven't needed them.

Saved me tons of money. Well worth the cost. A great huy

Awesome service. I had a washer installed and notice it made a loud sound a few times through the cycle. I call and they set up another delivery / exchange no questions asked.

Good machine easy to install very very good to wash

Only reason for 4 stars is i have not used them. Nothing broke down yet.

Always get the protection plan, any issues geek squad comes to the rescue.

I have it currently for my washer as I haven’t had to call on. However, years ago had the protection for my tv and they tried to fix the tv but when they realized they could not, they gave ma a new tv.

My new Warrenty for my new dryer it’s a good idea to have if your dryer breaks

The delivery time was remarkable - spot on from their arrival estimate on when my Whirlpool Washer and Dryer would arrive. Very courteous and very conscientious regarding Covid .

My product was damaged and they sent it back. I was happy that it didnt take that long to bring it to me and install it right away. It gives me peace of mind.

I have Geek Squad protection on everything it's offered on! Bought a washer and have already used the protection when the lid cracked. Someone came right out and fixed it. No problems!

I purchased the 3 year warranty on my new washer and dryer. Have not had to use it yet, but trust that Best Buy will stand behind their warranty as they always have in the past.

It worth to get the protection for big items like washer dryer and fridge. I used it twice and they were very professional and they fixed my problem.

Never needed to use them yet for my washer but used for my phone and they are usually knowledgeable.

easy to claim if needed no problems to make a claim and repairs or exchange are gurantee

I found this insurance to be cheap for 5 years. I had geek squat before and never had a problem and this is the reason I’m buying again.