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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5740 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 5,740 reviews
  • Rated 5 out of 5 stars

    Great Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is going in to my son's apartment so while I'm not expecting any issues with an LG product, this is great "appliance insurance policy" for the price. Also prefer dealing with BB rather than Customer Service at LG headquarters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have! I was never a warranty person but products just aren’t made the same anymore and it is worth the price to ensure longevity. And the service is always quick and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Karen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty is affordable & makes sense when you spend lots of money on appliances. It is nice that you can include it in the interest free loan too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anthony DAlessio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with my washer. They gave me a new i was very Happy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remember to get your warranty but you never know if you’re going to need it better to be safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These super big guys did an awesome team work, they talk to each other well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful to work with solved my issue with my dryer door seal in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Great dryer no problems at all !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value. Have had great experiences with geek squad support before (fantastic really). Haven't had to use it yet on this so can't speak to that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new Whirlpool washing mach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new washing machine. They tested everything to make sure it worked correctly. I was very pleased with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year protection plans are worth it for any device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always adding geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad with all my big purchases. Always love the service and how easy it is in case something happens to my item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I will us it! The washer dryer works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPERGEEKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to buy peace of mind with a low cost. While I hope I never need to use the service, it is sure comforting to know that reliable, trained Geek agents will come to the rescue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greeat customer service very helpful over the phone help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend it, but call your sales rep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should always use extended warranty for appliances, especially with washers. I would recommend contacting the sales rep who got you the appliance instead of going to the Geek Squad section since the appliance gut will know local repair people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle getting a replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is important. I only had to use it once . But, it saved me the cost of having to purchase a new TV. I will always cover my items with Best Buys protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know a lot of people do not believe in getting these warranties but believe me, they are well worth it, especially on large items. Just give the number a call and they will arrange for someone to take care of the problem. Doesn't get more simple than that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get an extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an extended warranty gives me piece of mind knowing I can get service if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD PLAN TO HAVE FOR ALL YOUR PURCHASES AT BEST BUY. EXCELLENT TEAM DEDICATED TO HELP YOU IN ALL YOUR NEEDS AND ISSUES

    I would recommend this to a friend