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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5736 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 5,736 reviews
  • Rated 4 out of 5 stars

    I bought it for piece of mind.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for the washer and dryer for any future issues. You need to get extra warranty for expensive purchases, repairs can be pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is always fast with their service , I had a problem with a printer under Geek warranty and they replaced it with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend an extended warranty on all pricey electronics, accidents happen, things stop working, etc. Best Buy makes the process easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this service for my washer, fortunately I have not needed it yet but I’m glad to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love everything about this dryer, We have had zero issues since purchasing almost a year ago!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can’t rate it as I haven’t had to use it and hopefully don’t have to, but it’s always good to have protection if you need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer 5.5cubic feet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! No issues great product. I love the color of black and rose gold. Fits all my heavy king size blankets. I’ve had it for almost 3 years and I would definitely buy another one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Plan, Make Sure Purchase after Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan makes sense to me for a washing machine. Hower, I plead you to purchase after the item is delivered. It srats at the time of purchase even though the item may be delived two weeks later. This caused me my warranty, due to me thinking it was based on the delivery date, and Geek Squad refusing to repair since I called with issue a few days passed the 5 year purchase date and a week before 5 year delivery date. I assumed it would be based upon delivery date. I did not make this mistake this time, purchasing a few days after delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to deal with. Fast to answer your questions and to handle any situation you might have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Team for Clean!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really pleased with my set. I purchased the washer first when my other one failed. It is very spacious and washes my comforters gently but thoroughly. My dryer died months later, and I was able to find the matching dryer. It dries completely. I don't have to redry clothes due to tangling. I am very happy with this Team for Clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best decision ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its awesome! we've had this for a few months now. if there are any errors it easily explains how to fix the issue. any issues are always just minor normal upkeeps that we forgot to do. I recommend this product 10/10. Some people say they aren't sure how they would like not being able to start another load while one is drying; with my experience it has been much better to take the time to do it this way then to constantly forget my clothes in the washer and have to rewash them because of the odor. this I can turn on in the morning and head out if I need to. also the timing is very efficient and doesn't take long at all to wash and dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryers a definite on Protection plans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With washers and a dryers, I will always get a protection plan. Always have used them for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer/dryer ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love, LOVE this new washer/dryer. Its so easy to work and it does a great job. Its near perfect for elderly , handicap people like my husband and i. The filter is easy to get to and do. The only problem is we have to have one of the girls to fill the dispensers for us, because they are low to the ground. Also they have to clean the pumps for us as well when it needs it because it also is low to the floor and hard to get to. Thankfully it does not need either of those very often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CarolynUR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine is a washer/ dryer all in one. When clothes finish washing it starts drying them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended Service Plan.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extended service plan is great,would definitely recommend,purchasing this extended plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provide Peace Of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I bought the extended warranty for a peace of mind. With the major purchase, I wanted to insure added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty add on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart add on for a pricey appliance! No regrets for this safety measure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years is a long time...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time getting the 5-year protection plan, but it has been my unfortunate experience as of late, that everything seems to break down after about 3.5 to 4 years. I have previously only purchased the 3-year plans but keep missing the mark. Hopefully, this does the trick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the problems I have been having with my appliances, this was a no brainer to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We selected the 5 year Geek Squad Protection for our New Whirlpool Washer and Dryer set. We now have ease of mind if anything should happen in the next 5 years. Geek Squad Robert was so easy to work with when we purchased these new appliances.

    I would recommend this to a friend