Customer Ratings & Reviews

We received 3-year warranty, where everyone else for the price was a 2-year warranty.

I've already had to use mine so I'm very glad we have it. Our brand new drier that we purchased isn't working. Since we didn't install it until after owning it for 30 days we couldn't just return it. Geek Squad is coming to the rescue next week.

Haven’t used it. My purchase is brand new but if I do ever need it then awesome. My brother purchased his with a TV and it paid off for sure so I knew I had to buy it.

They are very responsive but nothing was accomplished. They never followed up on things they were supposed to follow up on. My floor is damaged from the faulty installation from their installer.

I regret not getting this with our last washing machine and now have peace of mind with this purchase should anything go wrong. It's worth spending the extra money.

good work to diagnose and fix issues and correct problems

It’s better to protect your purchases than regret later when you are responsible for the repairs

Always get the longest warranty. It is worth it even if you don’t use it.

Excellent service. They changed my dryer machine after they didn’t find a part.

I always purchase a warranty for my high ended items

Looks incredible and not as loud as i expected, certainly an excellent addition to our home

Geek squad talked us through the best option that fit me, instead of just throwing in a bunch of options that we didn't understand nor needed. Definitely a great deal and asset to my purchase

Would definitely recommend it to my friends and family members.

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Good decision to purchase this service plan extended warranty. Had to use it recently and the repair needed on our Maytag gas dryer was made with no fuss!

The agents delivered the washing machine, installed it in my laundry room, hauled away my old washing machine, instructed me and my husband how to use the new Samsung washing machine.

Dont lookforward to having to use it, but Its a great halo to have when buying new units!!

I hope works fine my insurance for 5 years or i hope dont need it

Love the appliances and the guys that delivered and installed

No need to use as of yet, so all is well. I'm hoping this is something i will not need for a long time