Customer Ratings & Reviews

would not really know haven't had to use it. Does give me peace of mind

This has already payed off. The first dryer was bad and they replaced it

the agents installed my new washer and dryer and were very professional.

love my set and the amount of protection i was able to purchase was awesome thank you !

Great assistance as always. They are always knowledgeable and willing to assist.

Absolutely must have! Things break and gotta be ready for when, not if, they do.

Needed a washer and dryer I've had no real issue with these machines, they work extremely well.

The agent came out and repaired the unit the very next day. The problem was solved and no further issues have come up since.

The geek squad team was great. They were able to mount the tv and connect all devices perfectly. They were very knowledgeable and helped answer my questions well.

I always get extra protection on my products and the geek squad has always been super helpful

Im feel much more secure knowing that i have help should anything go wrong

Glad I purchased because anytime I have issues, they come out.

Gorgeous set and it definitely measures up! I have these in my salon and they get a lot of use!

We love the black stainless steel. It cleans better than regular stainless steel and lookso better. It has every options you want and more in a washer and dryer set. It self cleans and let's you know when it needs to be done. Great set.

This is my second Samsung washer and dryer set. The first set was great and near the end the protection package was VERY well worth it.

Geek squd did great job on second delivery of washer. First time the left in hall. I think they wanted to go home and evening mgr didn’t help

The delivery and installation team were very helpful and knowledgeable about the washer and dryer they installed for us.

The Delivery Guys Were Very Helpful In Explaining The Machine Operation

Definitely recommend getting an extended warranty plan. It is well worth it.

I haven’t had to use this. But I wanted my appliances protected. I have done business with Best Buy for years. I have never been disappointed.