Customer Ratings & Reviews

When i got my dryer the two delivery drivers were the ones who told me my dryer had some dents which i was very grateful for. And i did a exchange with my dryer it came in quickly

i had to use this on my washer. No problems what so ever and make sure if u get a major appliance get the warranty. So worth the money

So far this has been a peace of mind. But my washer and dryer are perfect

So far haven’t used the warranty, but 5 years for the price is not bad at all

Don't really know why Best Buy asks for a review of their appliance protection plan. I normally do get protection plans on large purchaces just in case. I had the option of 5 or 3 years and I went with 3 cause its a little cheaper and if I decide to I can always renew it for 3 more years.

I would definitely recommend the Geek squad 5 year protection with an product I buy....The average cost per year is minimal and you have complete protection.

[Employee of bestbuy] Wow so good woooooow it’s not bad very much so good

Very helpful people and quick service most definitely continue to visit them

Showed up on time . Professional . Happy with the purchase

I bought a washer for my mother in another state and the guys were great installing it for her.

Great warranty, had to use to replace unit because of a dent, was prompt with a replacement

If you do not have any headaches after purchasing your appliances, do purchase also Geek Squad protection!

I have always purchased extra warranty on major or high price items. The geek squad has always fulfilled their obligation to our extra warranty when we needed to use it. They seem to always be professional. Equipped with good advice.

I bought this protection plan for my Samsung Washer and Dryer. I was told that this plan includes any type of issues as long as they are not intentional damage to the units. In my opinion, it is a plan worth buying.

Have had several months of use of these pair and working great.

The agents did a great job at installing the machines. They gave me step by step on how to use and clean them.

Delivered my Washer in Dryer with not issues. Even though it's upstairs.

Having Geek squad protection gives you peace of mind knowing that if the appliance breakdown you know who to call and they are always professional and timely.

Definitely the way to go when ordering these kinds of items. There was a problem with a friend's purchase who had this protection and they took care of him immediately. Very helpful.

I am loving my new washer and dryer! So much room in the washer. Washes do well!