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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5740 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 5,740 reviews
  • Rated 5 out of 5 stars

    geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best thing to have on an appliance and if they cant fix it they replace it. best thing in the world to have

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad I took this protection plans because Chester great customer service and they always there for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service would highly recommend . The new product works perfectly. I have had no problems. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection a few days after buying my washer. Nice piece of mind to have for expensive purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my item and connected, they was very kinde

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use my service protection yet but I feel so much more secure knowing that I have it on some of the most expensive appliances I've ever purchased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have to fight foe your claim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service repairs take a while but worth the cost. When it came to the replacement it was a big run around. Wasted a lot of my time on phone calls that just kept getting transferred.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used them yet for my washer machine and hoping I don’t have to use them any time soon. But I love geek squad protection due to previous electronics and appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as there is no water damage. A tech will help you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not purchase an appliance without this service. Installation and removal were very efficient. Also, a call about an issue was quickly answered and resolved by phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth to have any protection in life and Best Buy is best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer and Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer work great and are very quiet. The ordering process was quick and easy and the delivery and installation were done very quickly and carefully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything fully satisfactory and technician are very polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to get with appliances. Needed help moving the washer and dryer after delivery and set up and they came back out and moved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alfonso Infante Jr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful product they're working excellent condition for right now excellent can complain at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has never failed me definitely worth getting!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to answer my questions when I go in and most times have a solution to the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have warranty for electronics and appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used them once and they were very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a small hick-up after installation (no fault of Best Buy), I let Best Buy know and they immediately set up a time for someone to come out and take care of it for me. What a relief, glad I got the protection plan.

    I would recommend this to a friend