Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3632 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 3,632 reviews
  • Rated 5 out of 5 stars

    13579

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squad for years and have good luck with them. This should be no different

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get protection plans on everything I but because you never know. I love geek squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but was able to add it on 15 days after my purchase. Did it over the phone, it was very fast, easy, and convenient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad has become a sham these days !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely bad customer service. I purchased a microwave and did a 3 year geek squad. When the magnetron busted in the microwave they wanted to do a replacement of the entire microwave. I said ok. They did not do a proper haul away, there was no customer service clearly explanining why my purchase was no getting fullfilled.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good price to know if I need anything I can call the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet but covers everything, which eases my mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall security i recommend, to pay extra for the 3 year extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Geek Squad for our electronic needs. They help with all my elctronic repair needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a new oven with many electronics and a convection feature. It is worth the cost to make sure everything is covered for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double stove

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery men were so efficient and explained all the details on my new double stove purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geeek squad service is excellent and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always best to have extended warranty to protect your investments. Gives you peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing large items I have found over the years to have protection is key if anything should happen as it did for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great offer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice offer and glad that protection was available for 3 years. This is helpful so that I am not forced to purchase a 5 year or 10 year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service availability is outstanding would highly recommend with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have coverage on my new dishwasher!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a replacement cause the other model didn’t fit so they helped get me a replacement dishwasher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROTECTION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALMOST ALWAYS PURCHASE THE GEEK SQUAD PROTECTION. I HAVE ALWAYS BEEN MORE THAN SATISFIED WITH THE WAY THE PROTECTION PACKAGE WORKS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value and great help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my new 75 inch TV, fixed two computers that were running slow and installed virus protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased protection for tv’s and appliances for years. It has paid for itself more than once.

    I would recommend this to a friend