Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 3632 reviews
(3,632 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
Samsung refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased with this product so far it is working well and looks good.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fix dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to use this service. They were very friendly and respectful of our home wearing shoe coverings.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
A peace-of-mind service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad service is overall a peace of mind type of service, and that is mostly why I would recommend it.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great look, works well and easy to use. This is a great product that you and your family will love.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
I really got geeked over by geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am in the process of needing service for my oven purchased 9/19. Today I got an appointment that is 2 weeks out. All I tried to do was to get help in getting this appointment sooner, for our cooking oven. I literally was bounced around to at least 10 people, over 5 different calls, agents who are nasty and hang up on you (at this point, I was aggravated with how I was being handled, and upset about it, but kept as cool as I can) Geek squad could care less about you, this is sent to an outside service (who really could not care about you) and the handling of my situation has basically been non existent. The disconnecting calls were ridiculous, the transferred calls was useless, I even said do not transfer me to an outside agency (who handles appliances) because I was getting nowhere with them. In no way did I ever even think that the geek squad service handling of my problem would be this bad. Terrible experience, I guess that I am going to have to just shut up and wait 2 weeks. then they will come and look, say they have no part, order it and reschedule (probably another 2 week wait) I wrote this review, no my wife. S
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection is an excellent choice for large items like kitchen appliances.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Yea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a warranty and always get the warranty on big stuff
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the cost!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth purchasing to put your mind at ease should something happen to the oven in the next 5 years.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got my appliances so i have not had to use the 5 year protection plan
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Nuts and bolts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service personnel came in, set it up. No mess, no damage. Good job
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional courteous and knowledgeable. The only problem is scheduling and opportunity to have the service soon.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best service!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you own a computer, and have issues ...... take it to the Geek Squad! I buy the 5 year service plan it’s so well worth the cost !
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Install was really good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They installed my gas range quickly and professionally. This crew was one of the best I have encountered
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
sometimes stuff happens
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased the extended warranty on other appliances and it has paid off. Too much electronics to go bad not to have it
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a laptop that newded work done by Geek Squad. They fixed it quick.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service from the Geek Squad. Very helpful in answering any questions or concerns.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Chuck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like that you have to purchase additional warranty. Additional warranties are also pricey
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Don't get burned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unless you have read and fully understood the manufacturer's fine-print legalese, you'd better buy this. Price is good. Cooktop ranges are prone to problems.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Up grade my kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for money! I have not had to use them as yet.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Peace of mind even if you don't use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love working with GS. Feel safe having a protection only because they're great to work with
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend
