Customer Ratings & Reviews

Geek squad are my goto guys. My Samsung watch broke and they replaced it and made the process much easier. Being Thankful we have tech like you. Again thank you employees for your deduction and hard work.

I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

It's 3 years of protection. I'm hoping to get more protection later but 3 years worth should hold me over for like...3 years then I will need to buy more protection. I don't like being without protection. I am safe.

I should’ve just purchased the insurance directly through the manufacture of my product

Anything you buy you should get warranty. Now they have totaltech which is great. I’ve bought over 50 items and always get the warranty. Used twice so far once on fridge and once on washer machine. Saved me a few bucks.

We are so glad we had opted to take out the Geek Squad Protection plan as it has been invaluable in ensuring our warranty needs were met and exceeded.

All the features and ways to customize the interior to fit your needs! Dual ice makes etc. absolute dream! Looks high end with the black window on one of the doors.

Just great good space both freezer and fridge. My food lasts good amount fresh no freezer burn just great and good quality and color

When purchasing a refrigerator or dishwasher, we always get a

Always very helpful. Wouldnt buy anything without this protection.

This is a no brainer when purchasing anything electronic. Good value and saves you the worry.

Vary helpful and quick with getting my problem solved

Good Price, Looks Great, I love having baked goods in Half the Time, Exellent air fryer/ convection oven, I love having 5 burners

I normally do not buy the extended warranty. Best Buy does not have the best reputation for honoring the terms. But, I can't buy an item as costly as combo oven/microwave wall unit and not buy the extended warranty. Fingers crossed.

I had to call out geek squad several times for a stove bought at best buy. The problem I had with stove was a defect in the product and not the fault of best buy but every agent I spoke with and every repair man that I had were friendly and knowledgeable. They worked fast each time to repair my stove.

Definitely recommended when you spend good money on modern appliances with so many features that can fail. I am a believer when a high end German appliance stopped working and Geek Squad took care of the repair completely. Since then I always get their protection when the product is over $1,000.

both guys were great with my install. came in, evaluated what needed to be done and before we knew dishwasher was installed.

I have ease of mind knowing that i have 3 years, if something happened to my oven, of protection.

Has to use this right away. The response was very quick. Although they wanted to just push a replacement rather than try to fix the appliance. My requesting them to look into fixing it was the best decision since it took 4 months and lots of help from the store to get this finally delivered.

I added protection to my microwave a couple days later and customer service was able to help me add it right away very quickly