Customer Ratings & Reviews

I purchased Greek Squad support plan for my microwave. It is easy to get appointment for service. However, my microwave had issue and the support person told me it costs more to fix and did not do anything. So I am not sure if it is worth it to pay for the plan.

This protection is such peace of mind because it’s very expensive to fix any electrical issues pertaining to TVs etc.. The technicians at Best Buy are awesome.

The service of Geek Squad is good I’ve never struggled and have aletas helo es me Where ver I neceser help I’m very satistfied!

All the features of this microwave is worth it! The hood exhaust works fantastic. Only disappointed to why didnt get 5 stars is because the one piece that rotates the plate was damaged and I ended using the one from my precious microwave that gave me the C-do error. Had to replace it with the newer version. I definitely rexommend if you get this you should definitely vent it to outside!

Love my Frig! Happy we decided to replace all our appliances with LG brand. We have NOT had to use the Geek Squad Service because we've had absolutely no problems with any of the appliances we've bought. I did a lot of research reading reviews on different brands. Even though some stated having issues with LG brand it was no different than any other brand having some issues as well. Decided on this refrigerator because it fit the measurements we needed. Wanted the Geek Squad Service just in case it would be needed as refrigerators like other appliances these days all have computer boards and don't last as long as the old-days appliances.

The dishwasher I purchased was on sale at the time. I bought the extended warranty with the money I saved with the sale price. All control boards and computer chips these days . Not mechanical like the old days

Geek Squad makes good on all their promises when it comes to warranty. Never had a large issue with them, and they are very professional

Geek Squad is why I buy products from Best Buy. The service is excellent, and they take care of the product. I wish it was a little easier to reach someone, but once you do, they do the job

My old dishwasher (GE) only lasted 4 years before it went dead (and then dead once again!). I didn't have a Service Contract, so was forced to diagnose and replace electronics without any expertise with dishwashers. So with the new dishwasher, even though it is a top-of-the-line Bosch that has a reputation for reliability, I feel much better with a 5-year Extended Warranty.

The service was great on this dishwasher. It had been worked on a few times and upon the next return, they exchanged the unit out for a new one.

Since 20012 we have been using the Geek Squad Protection warranty and I have to say, it is worth its weight in gold. The 2 year warranty really doesn't cover the major appliances so always go 5 on those. Yes, it does cost a bit extra but you can not go wrong. More times than not, when something goes off the rails they just replace it. Love it.

Our LG Dishwasher was only 3 years old. A Geek Squad technician came out for the repair. Upon entering all the repair information it was determined that the dishwasher needed to be replaced. Thank goodness for the 5 Year extended warranty. I called the number, gave the project number and within minutes had a new dishwasher coming my way. Thanks to all for making this a smooth replacement!!

Really haven’t used,,, it is very hard to associate warranty with product it was issued for as description is so very weak and obviously less than it should be.

Love the option to have my dishwasher with a great warranty!

It's worth it if your product completely fails you within the warranty period, but the effort required to submit a claim is exhausting, is exhausting

Great item.gghhhhhhhjjjjjjuiijhggghjjjjjjjhhhhgyyygggggygyyyyyuuuuuuuuuuuuuuu

Love the refrigerator, plenty of room abd really good ice .

All of my appliances in my kitchen are from Best Buy and insured by the geek squad. I highly recommend the five-year warranty.

We haven't the opportunity to use the protection plan. Which is a good thing and hope I don't have to use it.

First time purchasing the warranty for a product. I hope it comes in handy when and if ever needed.