Customer Ratings & Reviews

Best Buy will help you with thing you need that goes wrong.

A definite need for a large expensive appliance with frequent use

The Geek squad warranty is worth every penny it cost.

Good customer service, at a good reasonable price with professionals

I always get the protection plan and I have always had a great experience with it. Never any problems.

Love it! The geek squad can fix anything! So smart!!!

Seemed like a fair cost for the extra warranty time.

Love the plan never hove to worry about my appliance

I love that they can help out & figure out how to fix the problem

fast and easy repair on a delivery where the part was damaged.

The Geek Squad guys were great and they were very friendly and knowledgeable and the stove.

Great service Always there to install or fix I like them

I figured I was getting all new appliances so for added security I purchased this for peace of mind

The knob on the stove stop locking and the stove turned on when brazed thru it and my house almost caught fire because there was a plastic ware on top, when I called to submit a claim parts had to be ordered for when the technician arrived it would be here and he would not have to come again. This was the weekend of Thanksgiving, turns out the wrong item was ordered by geek squad and tech said he was going to order a motherboard, the following day dont know what happened while i was at work the stove turned on all by itself overheated and melted the sides of my kitchen cabinets that were just installed in October, the overheated so much that the circuit breaker was damaged the oven door sealed shut impossible to open. the tech arrived on 12/13 took pictures and till this day I am waiting for my problem to be resolved.

The guys that brought in the stove did a great job of setting it up. The dudes with the fridge on the other hand were not really great to work with since for some reason the refused to connect an existing water line to the fridge.

Bought the extended water that haven’t used yet that’s good

The sales associate that helped us informed us how it work and very satisfied about the protection

Really good service. They came and installed the microwave and carefully took the previous one back.

An extended warranty on some products is a no-brainer when you consider the cost of parts and repair.

Good to have a extra service benefit for our appliances.