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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3635 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 3,635 reviews
  • Rated 4 out of 5 stars

    Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protected and still protected by things that need protecting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service agreement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable cost. I have not used the service yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to get an extended warranty because my last oven broke down after not being properly installed by best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For peace of mind, I recommend this protection for any unknowns. Better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a problem they came and fixed it fast great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is A Good Service to have .. highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Value for the money and easy processing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never would have thought but these guys come house fix it and so far waranty paid for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convection Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is great if they can"t fix it they replace it, they have done that for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent warranty I feel safe with all my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have geek squad in case any thing happens

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New microwave, needed protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    KitchenAid over the range microwave with soo many features, required the protection plan for the CPU alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but nice to have for safety blanket if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the extended coverage that we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on warranty. Hope I don’t need it! Could be a bit cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great with the install....a must have for future maintenance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty from bestbuy is great, no hassle, just results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been satisfied with any Geek Squad warranty. Very convenient if a problem occurs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    this is just so so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i paid 200.00 for this, tried to get someone over to fix my internet, yeah we will be there in 3 weeks, really, no internet for three weeks? c'mon, geek squad, hire more people if you have to.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for reaching out about this. I'm sorry that this experience hasn't been the greatest and that we need to wait so long for this appointment. We definitely strive to ensure our customers are provided the best service possible. Please let us know if there's anything we can do to take care of you.

  • Rated 5 out of 5 stars

    like warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty was a good purchase with dishwasher, in case it breaks it is easy to call for a repair

    I would recommend this to a friend