Customer Ratings & Reviews

Love my Geek Squad! And the reward points system is great too!

Great service if used!! Extremely expensive especially when making an expensive purchase!!

Warranty is imp cauz things can break and they are paid for by warranty coverage. parts and labor both

Great coverage and great service. Great coverage and great service.

Having peace of mind is the best feeling in the world!

always get the geek squad protection for the piece of mind

When spending $2K on a fridge this is a must have.

Glad to buy warranty. They always take care of your problem!!

First call to obtain warranty service on expensive, Built in KitchenAid microwave: Personable agent mistakenly claimed that KitchenAid provided a three year warranty and therefore he could not schedule service. He gave me a phone number for Pool service which I called. Even on Best Buy’s website, what they told me turned out to be true: product only has a one year parts and labor warranty. Second call: very personable, female agent takes all info and attempts to schedule service. She can’t. There are no geek squad service openings in my area today. She says she is referring me to the store. They should call back in 24 hours to schedule an appointment. We’ll see. This review will go up to two stars if they call.

Purchased with a floor model high end range. Hope I never have to use it.

Well worth the price.... I have used the warranties many times on other purchases

worry free for five years i think yes, it would be foolish of me not to invest in such a feature

It's always smart to buy something like this so you don't have to worry about repairs later on

We usually get the extended warranty. It has paid for itself many times over the years.

Love geeksquad definitely recommend when it’s offered

A must have!!!!!!!!! 5 years worry-freeeee!!!!!!!!

Protection for your devices its a must. A great way to save money on repairs.

Great Service and coverage. Have always used this service for all I purchase at Best Buy

They are great! They have installed many products for us.

Having the Geek Squad behind me relieves my mind while I wait for my contractor to remodel my kitchen.