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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3636 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,636 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always important to purchase warranties especially on kitchen appliances

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    What good is the warranty if no one honors it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good frig but the side of the freezer on the outside of the door on the side of the frig heats up I assume where there motor for the ice maker is, I don't know, I'm not a repairman, and I called after only a week after it was delivered to ask for someone to come and check it on the warranty but I am still waiting, no answer, nobody contacted me, it is getting hot enough to make the water coming out of it to be warm at first so I have to dump the first cup of water out and get the water to run a bit first to get cold water, this is a flawed product that hasn't been fixed yet!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use it , hoping I never do but im glad its there if I need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use this yet, which is a good thing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet, which is a good thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably Good.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet, which is a good thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    priced similar plans at other retailers, this is best deal out there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I wouldnt have to use this but if I do then I hope everything goes smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting the protection. It has helped us many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for Big ticket purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have on high ticket items. They stand behind their warranty at Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have on high ticket items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have on high ticket items. They stand behind their warranty at Geek Squad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does NOT work with the manufacturer warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years coverage is really only 5 years minus original warranty duration. I've been promised to never ever have to deal with the manufacturer, and when I actually tried using it they kissed me goodbye "go talk to your original warranty"

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of these insurance type of purchases. Hope I never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are a great investment on electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranties. They have saved me tons money when something breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this service in the past. Excellent service. Very helpful staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to cover for my expenssive appliances for 5 yrs. plans are spendy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Great, Cannot go wrong with best buy, best items and prices around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Great, Cannot go wrong with best buy, best items and prices around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have to use this. It understanding what it covers just in case puts my mind at ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad have been most help each time that I have had to contact them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend buying a Best Buy extended warranty on your appliances.

    I would recommend this to a friend