Customer Ratings & Reviews

We have used the warranty at best buy before and they did great

This was such a huge upgrade in our kitchen, the wife wasnt crazy about spending the money until she realized we use it every day of our life. Money well spent!

I love the Geek Squad. Eric is like family and comes to the house and goes a great job. Well worth the warranty

Haven't used yet. Seems like a good plan to have if problem arrives

Love my new range. After looking for a very long time we decided to finally make the switch to induction. Best decision ever! I love how quick it is to heat a pot of soup & boil water. Also has a ton of heat setting options. Wish I had done this much sooner!

Very easy to use and keeps you worry free. Would use again

These days appliances are getting more and more expensive and don't seem to last as long. Sure, I can just go out and buy another one, but that isn't good for the environment. Plus if your unit breaks down, the purchase protection helps me manage my costs. Items built over seas aren't readily available (I waited 60 days for this microwave). I feel much more comfortable purchasing the plan than living without it.

This is the best plan to get. Longest protection plan, helped to fix items at year 3-4 when they start to have issues. Or if they can’t fix give you the exchange. For the similar item or its value toward the replacement item… if you can afford it get it

We purchased four Samsung kitchen appliances this fall and originally protected only two. We decided to go back and cover all four within the Best Buy allowed time period. (We have friends who have experienced problems with high end appliances that were brand new.) So far I can say that we are very pleased with the Best Buy experience in Colorado. From sales to install and the elite membership, it has been great. Hopefully we don't have to have any service done.

They installed microwave neatly & level they were fast.

Great stove for the price. Wish the burners were adjusted in location, since mine meets the wall, sometimes I’d prefer to cook the opposite location.

Its just piece of mind and to dont worry for the next 5 years

Peace of mind, bought it for 5 years so i dont have to worry

Excelente!! We all in our family love it!! The decor that adds to our kitchen the best!! We r very happy with it!!

Great installation of my new dishwasher!! Quick and professional.

Every major purchase i make i always get geek squad service.

I can not remember th3 name of the guy who came out to troubleshoot my dishwasher, but he was great. Very friendly, personable, and determined to fix the problem. Although my new dishwasher was unable to be fixed, he went above and beyond, making sure a replacement was sent, and scheduled for install.

The delivery guys were great. They took great care with the removal of the old range and installation of the new one.

This is the best investment I always make. Fast, friendly and without the hassle! Love Geek Squad

haven't needed it yet so it's hard to rate. bought it for protection against any issues using the self-cleaning feature. KitchenAid said that issues caused by using the self-cleaning features high heat are caused by improper installation when it occurs. I added a heat register to my cabinet to allow for better air intake by the oven when it is operating during the self-cleaning cycle to be safe. to help it breath better.