Customer Ratings & Reviews

Had 5 year geek squad on an LG electric oven. After 3 years control panel went and door would not lock properly. Cost to repair was too high so we received a gift card the the price of the original oven which was great.

Great service, and prompt. Very friendly and cordial

Works great, looks nice but not exactly fingerprint proof. A couple of small dents with delivery but they hooked it up and helped me drill a bigger home for the waterline!

The cost of extended warranty from Geeksquad is a great level of comfort and when things go wrong it more than pays for itself.

Really happy, even surprised, at the quality of personal service THE GEEK SQUAD provides. I only hope the level of service and performance, particularly in the home is continued. The personnel seem to be very happy to extend every courtesy.

Bought this because I had this before and paid for itself 10 times over. My refrigerator had issues and they had to keep coming back and replacing parts. Thank goodness I had the extended warranty.

Best Buy Geek Squad Service is always recommended for all electronics products, Appliances , Computer products. When you are purchasing a product there is no force to buy Geek Squad Service and by chance if you need to use Geek Squad Service Warranty, there is no hassle , Best Buy will do the needful regarding repair or replacement of product.

Definitely get the warranty on a dishwasher regardless of the price. Dishwashers breakdown easily. Worth the extra cost.

Value for peace of mind. Always buy a warranty. The few dollars it costs saves hundreds on headaches that can arise from minor manufacturer defects and the occasional accident.

We purchased our new fridge over two years ago. Can't believe it's been two years. Geek SQUAD installed it perfectly. On time and informative. We tried another company before Bestbuy and they sucked and we got our money back and turned to Bestbuy for our appliances for the first time. Geek SQUAD and Bestbuy treat you like you want to be treated. Professionally.

Great value and service. I purchased an oven and got this warranty. At the time I was skeptical of the warranty. Flash forward to a few months and the oven breaks. I was able to access the warranty through the bestbuy website and get a service appointment. The tech came out fixed the problem no questions asked, not hidden charges, no limitations. Well worth the money.

The new fiberoptics and wifi and computer system i recently purchased was not set to my network causing delay and a ton of frustration. GEEK SQUAD solved all our problems.

Wow, this product is very nice. I love it. The space is fitting my kitchen.

Absolutely amazing stove. Had it for a year now . I’m in love with the air fryer mode. The WiFi is also amazing, I can leave my house and still see my stove is on or off from my phone.

Purchased a 5 year protection plan which I understand should cover any problems which may arise. Price was very competitive. Only wish I could extend the plan once the 5 year plan is up like I used to when I purchased all my appliances from Sears for the past 33 years. Unfortunately, Sears is going down the tubes big time and I feel Best Buy is my best alternative at this time.

The repair man came out to fix it. Replace 3 items. Still didn't work. He ordered and replaced 1 more thing. Right then he set me up to get a new one. The whole process from when the old one broke and the new one was delivered and i installed it took about a week and 2 days. Not bad at all. Everyone was fantastic and I'm very happy i got the extended warranty.

They responded very quickly. And were proactively monitoring the status of my damaged item.

Appliances are a major investment and a significant inconvenience if they stop working. I personally always get a plan to be sure I am covered and have a remedy solution when something goes wrong.

Have not needed them yet. But I am glad we bought some protection.

It's nice to have a good piece of mind and if something does fail it will be taken care of with all the electronics in today's appliances it's a good call