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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3632 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 3,632 reviews
  • Rated 5 out of 5 stars

    Geek Squad is a plus is a dept you can count on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the reasons i like to purchase at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher intall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and installed the dishwasher quickly and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was very knowledgeable and showed us a wide variety of TV’s. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan to have with each purchase. Good value. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gsp for appliances good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my microwave. I'm glad I did because if I have trouble with this unit I can replace it or get a different model or brand and know that best buy no hassle GSP will have me covered. I have been happy with my purchase and have comfort that if it breaks then best buy will be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the geek squad. They are very reliable and easy accessible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind should be everyone’s top priority. Geek Squad warranty are as good as they get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was awesome understood my knees when I had a problem with my oven they fixed my problem and I'm very happy about it thank you Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't used it yet (that is a good thing)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally do not buy the extended warranty. Best Buy does not have the best reputation for honoring the terms. But, I can't buy an item as costly as combo oven/microwave wall unit and not buy the extended warranty. Fingers crossed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Warranty Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty. Best buy has honored their warranty more then once for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the warranty yet. But its a great piece of mind at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comforting to know I've got protection for the first five years of the life of my range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. Geek squad always is awesome. This is one of the best purchases that I have ever made

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get a bit of protection, it's good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's 3 years of protection. I'm hoping to get more protection later but 3 years worth should hold me over for like...3 years then I will need to buy more protection. I don't like being without protection. I am safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to call out geek squad several times for a stove bought at best buy. The problem I had with stove was a defect in the product and not the fault of best buy but every agent I spoke with and every repair man that I had were friendly and knowledgeable. They worked fast each time to repair my stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommended when you spend good money on modern appliances with so many features that can fail. I am a believer when a high end German appliance stopped working and Geek Squad took care of the repair completely. Since then I always get their protection when the product is over $1,000.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a 5year warranty purchase, not a repair. Based on previous Geek Squad experience, we give it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the expense for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so glad we had opted to take out the Geek Squad Protection plan as it has been invaluable in ensuring our warranty needs were met and exceeded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dishwasher!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher is great. Everything comes out really clean and its very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always get the geek squad protection! I’ve used it before and was very satisfied!

    I would recommend this to a friend