Customer Ratings & Reviews

Always very helpful. Wouldnt buy anything without adding this coverage.

Have taken several computers in under this service agreement and have been very pleased with the turn around time by Best Buy and the results of their work under this service contract. They have been very helpful and very friendly when I talk with them about the issues concerned each time. I would reccomend this service to others.

What can I say? We have had no problems with this appliance and therefore, no need for repair. It is difficult to rate something that we have yet to use, and hope to never have to use it. But it makes you feel better knowing that it is there, when and if you need it.

Protection Plan is one of the best in the business. Was easily able to replace a cooktop that arrived damaged. Also an ice maker in my fridge broke down and they came and fixed it right away. No hassle, and no run around.

They were very helpful installing our new TV and setting up our new computer. But when we called for help with a computer question, we were told their computer went down and would call us back. No one called back.

I should’ve just purchased the insurance directly through the manufacture of my product

Have not needed the protection plan as of yet. I bought it because I prefer to be covered and not need than not covered and need it. It’s an insurance that help is available and affordable. Thank you.

Beat buy by far has THE BEST protection plans for their products. It saved me from having to buy a new TV and I was even able to get a more up to date model if the one I originally purchased wasn’t available. I highly recommend the Geek Squad protection on more expensive products!!!

This is a no brainer when purchasing anything electronic. Good value and saves you the worry.

I have ease of mind knowing that i have 3 years, if something happened to my oven, of protection.

I highly recommend getting the warranty coverage with Geek Squad. Since you can access everything with an app, you don't have to worry about keeping a bunch of old papers

We have been through two (2) Over-the-Range Microwaves in the last eighteen (18) months. Had a purchased this type of protection, for the low cost available, I would have saved over $1000.00 in that time frame.

The Geek Squad has been a valuable resource for many years. Easy to talk to and never any issues, thanks!

Had many options to go to, but best buy geeks service is better than the rest. Able to walk into store and ask any questions rather than being put on hold for hours

Havent had to use the Geek Squad Service agreement I purchased thankfully, but thankful for peace of mind.

Got it to protect my investment, in case anything happens after the manufacture warranty.

very professional and friendly. installed appliances and gave demo. Answered all questions and gave advice on maintenance and running appliances

Great cooktop user friendly luxury and easy to clean

Excellent. Makes it easy to repair or replace consumer electronics and especially appliances if they breakdown within 5 years.

I have not used it yet but I think it is worth protecting your investment. Geek squad in my opinion, is something one has to invest in when you make a major investment. I don’t pray anything should happen to my washer but I think it’s worth being protected.