Customer Ratings & Reviews

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We are very happy !! We pay for what we have... my wife loves shopping so a good tip is to research more about the product and believe me i did it i was not disappointed

I have Been very happy with this range. I like the double oven feature, 5 burners with warmer top. Air fryer option comes in very handy. Heats quickly and looks great.

It's hard to write a review on an insurance package you bought to protect you appliance unless you have had to use it...

Added protection for a recent purchase for peace of mind

Always important for a warranty on an appliance. It’s reliable when needed.

I'm lucky to be very handy in many fields, just not many areas I ever hire someone for help. I chose the Geek Squad option for the five year coverage because it was competitively price and Best Buy is a solid reliable retailer. I enjoy and do a lot of traveling and don't want to return home just to fix stuff if needed, so that's my pass.

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!

I don't buy any appliances from Best Buy without the 5 year protection. They provide great coverage. I've had full refunds or appliances replaced after several years when they can no longer be fixed.

It’s ok if you don’t want to use a pan larger than 6”. The burners don’t heat evenly. It was a massive mistake buying this. It looks beautiful (although the exhaust leaves stains on the wall) but functionally it’s terrrible. Glad I got a warranty it’s been used for maybe 9 months and the oven is broken already.

A must have for anything over $200 value. They are always professional, we have used the service many times.

The agents were quickly able to resolve my issues without an extensive or long process.

Highly recommending this service. The squad has been always professional and knowledgeable on troubleshooting and repairs.

I love geek squad service. It is worth it espevially for computers and laptops. I just wish there was a way of getting around standing in line for sooooo long.

Hopefully it won’t be needed, but it gives me peace of mind

Hooked up my dishwasher in no time no I have peace of mind for the next 5 years

The extended warranty 5yr was the best purchase I made for my appliances! It has paid for itself at least 3x. Don't buy an appliance without it!

Haven’t had to use the warranty service yet, but I would think that Best Buy provides quality service.

Geek squad has been amazing when I needed my refrigerator and dishwasher fixed. The customer service on the phone was great. The guy that came to fix it was very respectful and answered all my question. I recommend them to everyone and I'm slowly replacing all my appliances with best buy and geek squad protection!

Some folks believe that the Geek Squad Protection plan is just another gimmick to get more money from the customer. Its like any insurance. You purchase it hoping never to have to use it.