Customer Ratings & Reviews

From what I read Geek squad offer great service and knowledgeable about the new tech.

Our dishwasher was replaced through this warranty. No issues.

Always buy the purchase protection. When I used it in the past there has never been any issues. Would definitely recommend

A must have when you buy kitchen aid products. Good service

I always buy insurance for expensive stuff at Best Buy because there isn't any trouble to exchange our defective merchandise in the event that I need to do so. Best buy has not let me down in over 10 years that I am a customer.

We got the extended service plan with our refrigerator, as extra protection. Geek squad has always taken care of us if there has been a problem, so we always get a protection plan with our items.

its cool to no that you have a piece. Of mind when you buy a product from best buy, plus ive been a bestbuy sinces they open

I haven’t used the protection plan as of yet. But every appliance I own has it on their. Best Buy’s plans are great on price.

The refrigerator is the perfect size for our home. The internal water dispenser is a dream come true. My only complaint is that the thermostat does not always light up properly. If I wasn't having this issue I would have given it a 5.

i haven't had to use this one yet but in the past we have and Geek Squad warranty a must in our home

Finally upgraded from an old hot point refrigerator. It meets our needs and happy with the purchase. I'd recommend it for those looking for an upgrade.

The agents mounted and got it set to go before they left, great job!

Always worth buying, not like the cheap and worthless SquareTrade! I've never had an issue with Geek Squad protection, they will replace if bad. I've thrown money away on SquareTrade... never replace, always a run-around until you give up.... you get what you pay for!

Awesome !excellant! You will be very happy you purchased Geek Squad! No worries!

The Geek Squad agents are awesome and attentive. They are very knowledgeable in each department

When the ovens on my less than one year old GE café range stop working, the agents were able to diagnose the problem over the phone, get the part,It installed within days of the part arriving.

Purchased this along with Best Buy installation of a product and when I tried to use it - within the month or so of purchase of an appliance that’s not working!!!- I was told I can’t use the protection the first couple of years!!! And the manufacturer is sending me to Best Buy. A total mess

Your rates are a little to high for regular people out there trying to live.

This is an amazing laptop, incredible for the college class.

I have had a good experience with Best Buys customer services. I've bought many products from Best Buy.