Customer Ratings & Reviews

Always easy to get someone out and have had a dishwasher replaced after 4 years.

Geeks are AWESOME at the job they do. So far, the Geeks who have helped me are : Covid - 19 safe and appropriate, friendly, proficient, knowledgeable, easy to understand and very efficient.

Haven’t had to use it, but for the price it is most definitely worth it

Our apartment came with a GE refrigerator. Having the LG model is the equivalent of taking off a tight shoe and learning how a good appliance functions - head over heels of the GE.

Great deal clean installation very professional. Highly recommend

When purchasing appliances at Best Buy, we always add the 5-year Geek Squad protection plan. The service is great.

I am hoping that I don't have to use it but having this type of coverage is a peace of mind

[Employee of bestbuy] worth every penny, there is a peace of mind that comes with knowing you are solid for 5 years

This is a pretty good refrigerator. The water leaks a little bit out of the freezer daily there’s no work around for what you have to put it on underneath the drip and the refrigerator is a bit small.

Geek Squad is good to have Incase something goes wrong with one of your appliances. They will send someone out to repair it. I would recommend buying this as an extra backup.

I have read many articles warning people to not buy extended warranties. After buying Geek Squad and having several issues, I totally disagree with the articles. The Geek Squad protection on several appliances has paid for itself several times over.

Obviously haven’t had to use but trust that this extended warranty will cover problems if needed!

Whenever I buy my appliances at Best Buy, I buy the insurance because that way I save money and time when my appliances break down so I don't worry about who is going to fix it for me or look to fix things for me.

I trust Geek Squad and it is worth the money to protect your investment. Prompt service has been my experience with this type warranty and it's a must to secure your products

Always recommend getting the plans for piece of mind and great service

Added protection incase you ever need it. Last range (Whirlpool) we had the control board went out 2 months after the on year warranty went out and they wanted over $500.00 to replace it!

Geek squad always comes threw I love their customer service and the fact that they get to the bottom of the issue never has any problems with this service. And if they can’t fix it they replace it.

Great addition to my TV. Great item highly recommend.

Overall a great service. Thank you to the two men who came and were helpful.

Was able to get rid of my inferior whirlpool range .. Unrepairable and get my beautiful Samsung range