Customer Ratings & Reviews

I purchased my home out of foreclosure and needed to purchase all new kitchen appliances. Best Buy was my go-to store. Having the piece of mind of their warranty was a decision that was best for me.

Hope not to use it, but glad to get it knowing that it covers my expensive dishwasher for just about any claim!!

Bought in case needed, so far haven’t needed to use it.

Bought in case needed, so far haven’t needed to use it.

Has been doing what’s it supposed to so far. Happy with my selection

When purchasing appliances at Best Buy, we always add the 5-year Geek Squad protection plan. The service is great.

We used our plan 3 weeks prior to its end. Our dishwasher had parts start leaking. No hassles at all. Called, troubleshooting was completed. Parts no longer are being made. So got credit towards new one.

I only buy extended warranties for dishwashers, because they break so frequently. Best Buy was no hassle, replaced my dishwasher after initial repair did not solve the problem.

Service plans are in necessity have to get in the habit of Colleen and getting a juice out of it

Glad I got it. This covers everything I own even the items I owned before buying this.

Great service great service great service great service

I love the warranties anything breaks down they'll be there to fix it I love Best Buy

The service response is spotty. Trying for days to get someone to check out a faulty fan on my new microwave. It seems the only definite thing is that it gets your foot in the door for service.

Good services. Personal so kind when yoy ask any questions

The stove works great and also I think that when I went to pick it up they drop it because it was pended

They got my fridge to fit in through a doorway by less than a quarter of an inch without a single scratch or dent. I was impressed.

Geek Squad knows their stuff! They were able to fix my television and were very nice. I always buy the extra protection plan as I know the Geek Squad will be there if I need them.

Geek squad always helps with every call and is easy to work with

Love having the piece of mind that this brings! Always a great investment to have!

I haven't had to use it yet but I think it will be worth it. Best Buy has been very good to me.