Customer Ratings & Reviews

I needed service for my new microwave.. and they came in a timely manner and fixed the problem correctly. The technician even check a piece on my fridge, which I did not buy from Best Buy, and ordered a piece for me. Great service for sure.

This is a great fridge. The kids love the crushed ice. We love the room.

Geek Squad is cool but if you don’t have a serial number handy they won’t receive your phone call

I hope to never use it. It all sounds great and easy to use.

Havent used but gives me a piece of mind. I would neverbuy anythi g without a extra warranty

They are very helpful in getting everything set up. I would recommend them to anyone who needs help with their new equipment

installed &tested to my satisfaction & everyone who sees & uses it are amazed at the way it looks & operates. The installation was fast & they removed all of the packing materials.

Easy to use protection, worth every penny having peace of mind.

Haven’t had to use them so far. I did buy the extra warranty just in case.

We installed ourselves but the pricing for protection on our dishwasher was very fair.

I always acquire this warrantee. When i request service, they always serve as expected.

This is awesome I would recommend anybody and everybody to use this geek squad for repairs because as soon as I needed help they were here literally the next day

We always buy the service plan . Luckily the products we have purchases have only had too be serviced twice in the pass ten years. Best buy stands buy there warranty service and will try there best to correct any issue you have. Unlike buying from other retailers!

Always buy geek squad protection. They are always friendly and willing to help and make any issues right

I purchased the 3-year warranty for my new gas range I hope that I never have to use it but it leaves a piece of mind if anything goes wrong in the first 3 years.

Hard to comment on something you haven’t used. It’sa shame you have to purchase additional warranties. Additional warranties are pricey so hope it’s worth the money if we have to use

This is a awesome refrigerator. I love it. Keep up the good work.

We love the install process! It was super simple and quick and easy.

Since the Geek Squad provides great service, we always add the extra protection on

As long as geek squad does the installation it is worth it. Some of my products were installed by Best Buy’s third party installers and needs improvement. Geek squad mounted the tv and did a good job.