Customer Ratings & Reviews

Good service and customer service. Always there when needed.

Geek Squad always does the job right, having the extra warranty is a good thing for any problems with your purchase.

I purchased this since my existing model - Kenmore Elite - died in about 3 years and repair was too expensive. Can't tell if the 5 year warrantee will work until the microwave's warranty expires.

I never buy a major appliance without the extended warranty. My last dishwasher had over 6 service calls. Hopefully geek squad is as good as the one I had with NFM.

Absolute needed. I have had to replace every appliance I purchased in 2020. The geek squad team is great to work with.

Plan is for 5 years on all appliances--price was amazing. Based on my past experience with Samsung I most likely will not need to use this protection plan, If I do need to use the plan, I'm confident I'll be totally satisfied with their service

Although Best Buy does not pressure you in getting a protection plan, I strongly urge anyone purchasing appliances these days to get a plan. Appliances are not made like 20 and 30 years ago, and it's a good investment.

GREAT YEAR PLAN FOR ME TO UTITIZE IF MY STOVE EVER GOES OUT. BUT HOPEFULLY IT WILL NOT AND IF IT DOES THIS 3 YEAR WARRANTY WILL ALLOW ME TO FEEL AT EASE AND PLEASE WITH THE SERVICE.

Good to have if u need to have service work done . Worth the money .

3-year protection living its promise. Didn’t use it but safe to have.

We purchased the protection plan as a safety net. Hopefully we don't need it but, it's nice knowing it's there if we do. It'd be nice to be able to get at least a partial refund if we don't have to use it at all.

i would recommend getting protection for i learned well that when i purchased a dlp tv years ago that the coverage often enough pays for itself when you really need it, as they replaced the bulb and it was like i had a brand new tv

I always get geek squad #Warranty to protect my investment

While confident our new range will work fine, the Protection Service is a good "insurance" policy covering a more expensive purchase.

Wow! I can't THANK! MY CHILDREN ENOUGH, FOR OUR HOME WARMING GIFT, TO MY HUSBAND & I.....It's good to have this protection, towards the purchase peace of mind.

So glad I have this protection and have used it several times last year that when the renewal came up I had no problem renewing it, for I know it is well worth every penny

Was great used for appliances I bought but sold the house now bought totaltech in new house!!!

When you spend over a $1000 on a dishwasher, one of the most used appliances in your house. I wanted some extra piece of mind to cover the parts and electronics.

The geek squad mbers set upy stove so it was ready to go!! They were so very helpful and patient with their explanations. 2 super geek squad members.

They made certain we were happy with our product. They noticed the dent on the second dishwasher and promptly took it back so we could get another. They were very friendly and courteous as well.