4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3673 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 3,673 reviews
  • Rated 5 out of 5 stars

    Worth Every Penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the Geek Squad provides great service, we always add the extra protection on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does what it's designed for. If we ever have an issue they are there for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geek Squad Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad coverage. It is the best coverage for the price and bring peace of mind to any purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge. The kids love the crushed ice. We love the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can sleep secure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Geek Squad we can always be sure that we would be cover.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I keep purchasing these, except that they provide peace of mind. I have only used a warrant once in 20 years, but when I did, they replaced the item immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for protecting your products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took this service out for the new whirlpool Microwave, we havent had to use the service yet but we have had it on other purchases and it is excellent service

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Google TV

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very nice android tv, I bought it at an affordable price and there was nice service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing I bought a protection plan because my refrigerator light would not come on after I had purchased an open-box item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this product. I met my expectations and i will recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really can’t be without a service plan when you buy big products or appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually never purchased extended warranty. This time I decided buy because appliances these have too many electronics. This may come handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was 2 men who were both professional and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to reach out a few times to this team and each time they were very helpful and knowledgeable. I am sure I will be contacting them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection when you need it...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had so-so experience with Geek Squad in the past with cell phones, but since this is covering an item not under contract, I expect that I will have far better experiences with it is needed. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helping hands!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have on hand when I need them! Can count of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente. Highly recommend. I would buy it again.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente. Highly recommend. I would buy it again. Good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is The Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Value of the product received and excellent customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended service protection offered through Best Buy is a great deal. I had searched around at other big box retailers and Best Buy by the fire offered most bang for your buck.i've been very pleased with the service from Best Buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    What's the point of having Protection plan if you

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you do get to part of getting appointment to get serviced you are good to go. But it's the part that trying to set up appointment is really really super hard. You will reach to the point of feeling like throw your phone to any wall beside you before you get someone who speaks enough English to understand you want to set up service time with Protection plan you have bought. Some days you will get through, somedays you won't. Take your pick But I would say it's still cheaper to go through this than actually not having any protection at all since you might be lucky to talk to someone

    No, I would not recommend this to a friend