Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3632 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 3,632 reviews
  • Rated 5 out of 5 stars

    Great protection unlike my failed marriage.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad will always have your back in times of trouble, unlike my ex who betrayed my trust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review is for service protection plan I hope I will never need on my new dishwasher. However, worth the nominal charge for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for big purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your products! I buy warranties for all my more expensive items. I’ve used the warranty in the past and never had issues with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad several times - great results each time,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iv already contacted geeks squad and they helped me all thru the step of getting my item fixed would highly recommend if you buy appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with this at all. If something goes wrong always great to have that assurance that it’ll be repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this service to make sure if I ever have an issue with my appliance that it would be covered. It was not very expensive and covers 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a good insurance policy, want trouble free service for my rental property tenant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the extended warranty yet. Hopefully I won’t have to use it. The price on the extended warranty wasn’t too bad. I recommend you get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we spent the extra money and purchased the plan. We've had to call a few times for repairs to our ice maker. Every time the agent is polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad team so nice and attentive will keep in purchasing this Amazing team to work on my purchases needs thank you Best Buy fit this amazing team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome warranty for the money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind for the money spent, a good deal.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Great staff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it for this product yet. But have bought it for other products in the past and found BB staff to be helpful and easy to work with when issues arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wine fridge Warrenty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an extended warranty on the wine fridge is very valuable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Myself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used Geek Squad yet. Installed it myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP is a must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never buy anything at BB without getting GSP! The way products are made now a days, it's nice to have peace of mind that GSP is a phone call away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad for geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we always purchase geek squad with all of our appliances and they are very good with fixing. You can also add on other things that they can cover with the 5 yr protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, Dependable, HUMAN!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks were there for me during client emergencies, convention crisis', hardware failures, and helped me with some new technology so I looked dazzling ... all under the pressure of deadlines. They walk on water!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this warranty for all our appliances we purchased from Best Buy. Already had to use the warranty one time and was very easy to use. Geek Squad had me fixed in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another big purchase and we decided that insuarance was a great idea for our appliances.

    I would recommend this to a friend