Customer Ratings & Reviews

The absolute best thing to have on EVERY electronic you own! If it drops, gets wet and stops working, screen cracks, or minor scratches the geek squad is there to help! They are so helpful and know their stuff. They have fixed many computers for us and one we actually got back the cost of it in a gift card to purchase another product. And we absolutely added the Greek protection plan again! I won't purchase anything without it!

I always get the five year Geek Squad Protection Plan with all the appliances I get. I wait until the item is on sale and then the price paid for this coverage is a wash. I have found Best Buy totally honors this plan and will repair or replace any appliance if needed. Recently I noticed that BB is using a third party delivery and repair company. Not sure why.

nice services and the best costumer service to that is why i buy in best buy

Best buys always offers great option when it comes to protecting your investment. The geek squat protections is above and beyond. I give it a 10.

This package was an essential one for my purchase. The protection plan is one you hope will never be needed.

The performance of this refrigerator-freezer has been very reliable. It is relatively quiet and temperature stable. The tempered glass shelves are superior to plastic for cleaning up spills. The double doors can be opened left or right one first, but closed left first to make the rotating seal work without binding.

I always buy the protection plan and suggest it to everyone else as well. The protection plan has saved me many times and best buys no hassle policy makes it easy to work with.

It's worth it if your product completely fails you within the warranty period, but the effort required to submit a claim is exhausting, is exhausting

GeekSquad dupport worked with me to insure my microwave in my rental and when I realized the unit was not a proper fit and returned the item, Geek Squad assured me that they will diligently work to return the policy amount.

very good service at the store! They returned my Microwave and I will buy a new one! with the credit

Purchased this guy during the 4th of July sale and got an unmatched deal. The dishwasher itself cleans great, I use Finish Quantum pods and rarely have anything left on the dishes and I never rinse them ahead of time. The drying can be improved upon, but it’s not like the dishes come out wet. The only thing I don’t like is the way the racks are configured, nothing fits my dishes and I have to bend the prongs to make it work. Lastly, third rack is a game changer and it allows you to wash so much more.

Very satisfied with this induction range! I love how quick the food is done compare with the cerámica eléctrica range that I had before this one. Though I had to buy some cookware designed for induction it was worth it!

I bought this for a new GE oven. Since it was more complex electronically than my old basic 30+ year oven, I figured it was a good idea to get some protection on the oven, mainly because it seems that in today's world the modern appliances don't have the longevity that older appliances did, and if something went wrong with the various electronics of this oven, it would cost far more than this warranty to fix or replace them. To be honest, I don't really expect to have to use this warranty in the 5 year period, but "just in case", I've got a better warranty than the one year warranty offered by GE. Since I got a fantastic discount on a floor model oven, I was able to justify adding on the modest cost of this 5 year warranty. So the idea and cost of the warranty seems a good idea and reasonable cost, I gave it 4 stars. I couldn't assign 5 stars unless I actually had to use the warranty and experience how well the service worked.

Every time I order something from Best Buy I always get the protection plan. It’s great to be protected

Paying for the 5 year protection on a dishwasher was VERY wise. The dishwasher died after about four years and because the parts couldn't be ordered any more, Best Buy replaced the entire thing. That was fantastic. Normally, I am not a fan of these upsells but this time was different. I think I got 5 years protection for the price of 3 because we are Total Tech subscribers. You should consider that.

Hope I never have to use the protection plan, but seemed like a reasonable cost to be sure.

I have this service any time i got an appliances in best buy and always fix the problem faster and no drama like others insurance

Love the design of the LG microwave. Very easy to install and operate.

The protection i have is reassuring on such a large and costly purchase as my induction stove. Thou I am not certain if it is for five years of protection it is certainly more than if I just purchased it from Lowe's

I bought 5 years of protection as it broke down to $90 per year which seemed reasonable. Just got the unit installed and it is working fine. Hope I don't have to use the policy for a long time.