Customer Ratings & Reviews

I always get the protection plans with everything I buy at Best Buy as for different reasons sometimes things happen out of your control and always the Geek Squad has always solved the problems quickly without question.

Geek squad is great. I called for a home reoair they were here in a couple days. Fixed my issue and gave me tips on how to care for my appliances.

Good verrrrrrrrrrrrrrrrrrrrrrrrrrrrrryyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy good

Awesome there if i need it picked up a microwave for my aunt and she lives about 2 hours away so i wanted to make sure she's protected

Once you do get to part of getting appointment to get serviced you are good to go. But it's the part that trying to set up appointment is really really super hard. You will reach to the point of feeling like throw your phone to any wall beside you before you get someone who speaks enough English to understand you want to set up service time with Protection plan you have bought. Some days you will get through, somedays you won't. Take your pick But I would say it's still cheaper to go through this than actually not having any protection at all since you might be lucky to talk to someone

Very clean ,Quality install installers were very professional. Great Job

Having that extra few years of coverage on an item in very reassuring, just the fact that you have one less thing to worry about for an extended period of time

Have to purchasing similarequipment somewhere else without the extended warranty I wasted my money in the past. My new motto for appliances is, " buy it don't be foolish "

I have had so-so experience with Geek Squad in the past with cell phones, but since this is covering an item not under contract, I expect that I will have far better experiences with it is needed. So far, so good.

The service plan is a great deal and it works when you have a problem with your washer dryer or dishwasher I recommend

I absolutely purchased the 5 year standard geek squad protection for the new microwave

Very professional and must have especially when making large purchase. The squad make it very easy and manage everything around your purchase.

It was great i was happy i coulg complaimt thank yoi

I haven't got to use the extended warranty yet but hopefully everything goes well

I like the geek squad warranty. Less hassle than dealing with the manufacturer

Dishwasher wasn't working well and they sent a repair person that came quickly and was very professional and gave us good maintenance tips.

My Kitchen Aid double oven was close to $3K. It already died within 2 weeks of installation and had to be replaced. Great comfort in knowing I have protection for 5 years

I usually don't get this with any of my appliance purchases.. simply because I take great care of my things and they seem to last quite a while. But this time I couldn't pass up 3 year protection plan for only $29 was a steal. Why not! Haha

happy to know that we have peace of mind on this appliance- just 1 breakdown or potential problem is covered. All new appliances are prone to operator error and various issues ( although I do not expect any)

The agents quickly and accurately installed over the range microwave.