Customer Ratings & Reviews

It’s always good to have this. I took it home and installed the product myself

the warranty has been a great investment. Since just to get a tech out to your house is like $75-125

The agents quickly and accurately installed over the range microwave.

having an extended warranty is a piece of mind, hope that there is no issue with this unit

Seems like a good idea to buy with an appliance purchase

I always add the Geed Squad Protection on major items. Their service is great and I have peace of mind. Even new items sometimes need attention.

Necessary to protect equipment but wish that technicians were better. Item is covered if they can’t repair it after multiple tries.

Necessary to protect equipment but wish that technicians were better. Item is covered if they can’t repair it after multiple tries.

It came in handy after 3 years, and I did not pay a penny to get my refrigerator fixed

Excellent help the click squad is always available for all of my needs

Hopefully I don’t need to use the extended warranty from geek squad! Makes me feel better knowing that they will fix it if it breaks!

A must for large purchases. Always get more coverage than the manufacturer.

Geek sqad purchase covers all my electronic needs for my appliance. I'll never worry about problems as long as i have my plan

I purchased a Bosch dishwasher that included the protection plan. After installation I received an email that directed me to get the plan details. Upon clicking it, I was unable to access the plan. I then logged on to my Best Buy account online and noticed that no protection plan was shown. I called Best Buy. After spending 2.5 hours on the phone and speaking to 11 different people, I was told that my protection plan was indeed in force, but it couldn't be shown on my online account since my online account was listed under my home phone and my protection plan was listed under cell phone. But the real kicker is that the two profiles cannot be combined. So Best Buy, who claims to be a tech company, can't elctronically combine two profiles simply because of different phone numbers. They told me I should have made sure the telephone number I gave them at the time of purchase agreed with my Best Buy account. I might have done that if they would have told me that at the time of purchase. I wonder what would happen if I changed phone numbers in the future?

Nice piece of mind to cover purchases. Have had great luck with it in the past when things go wrong.

We've purchased protection plans on all our appliances through Best Buy and the guys and girls in service have always been great. The peace of mind is worth the money we spent. Would definitely purchase again!

Always get the warranty. Can’t stress enough the thousands of dollars these have saved me over the years.

Best warranty, for a great price an different plans to fit your needs

Got insurance for my microwave and so far it hasnt messed up but good to know i have more than enough time to replace it.

Always get the protection. Out better yet sign up for the Geek squad Beta program or TTS whichever is available from your store.