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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3673 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 3,673 reviews
  • Rated 5 out of 5 stars

    worth it JIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is more money up front, but if something goes wrong (regardless of brand it could) its worth the peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for the geek squad insurance and haven’t used them yet. Guess what?! Don’t need them at least for now. Hope will not in 5 years guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek appliance install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents removed the old appliance and installed the new appliance with a minimum of mess. Very happy with Best Buy services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as before, loved our salesman an can’t wait to get our products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plans are a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plans are a must on big ticket items. I always get the extra warranty plan from Best Buy and it has helped many times when items go bad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was absolutely amazing to say the least!!! I would have given five stars but the time it took for the tech to come out was over a week that’s a long time to go without a stove!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. Agent mounted my Tv was exceptional. Professional and knowledgeable. They made sure I was pleased before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reccommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always the best protection policy, i reccommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending a lot of money on new appliances I feel so much better knowing I have a 5 year warranty , and geek squad there to help if any problems arise, well worth the extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you spend money on something, you need the protection plan. So when we bought our new Samsung stove we knew we needed the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have an extended warranty. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experiences with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad Protection for Major Appliances. The cost is usually very reasonable.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked I needed this protection plan. I feel confident that for the next five years I’m covered. Fully recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give it a shot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used then yet. Hopefully it is worth it and will see about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek call in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are great in a pinch once they realized that they could not help they immediately refunded me the money I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad For Electronics and Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team is very knowledgeable and the time line for appointment in house is a bit delayed may be due to the holiday and COVID -19

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In/out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy came in and got the job done fast. Took the old product away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never want to be caught without this service. I have had to call them for help, even in the middle of the night. Great service offered at best buy. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was great! Very knowledgeable and explained some features as well. Very quick installation and take away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my stove quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and Easy install. The guys also showed me all I needed to know to use the product and answered all my questions

    I would recommend this to a friend