Customer Ratings & Reviews

this is a great service. just call and make an appointment and appliance will get fixed or replaced.

We purchased the 3 year plan because this is a major appliance in our kitchen and used everyday. The cost overrides the call to BB to get it fixed or replaced if their is a issue.

This is the first time I have had tech support I actually think is worth the money. They have helped us on issues from large to small.

Has saved a lot of money and trouble when we have had any issue!

I love the three rows, adjustable shelves, multiple cycles, oversized silverware tray... It was the right purchase for us.

Got an extended warranty for my LG dishwasher. With all the different features, I thought it was a good idea for this product.

The agents carefully and cheerfully delivered our new Samsung Refrigerator and removed our old refrigerator.

Have not had to use the warranty but I feel much at ease knowing I have a 5 year protection plan.

The tech was absolutely amazing to say the least!!! I would have given five stars but the time it took for the tech to come out was over a week that’s a long time to go without a stove!

but if I do, i hope the claim is as smooth as the overall new dishwasher purchase experience went. The warranty was reasonably priced for 5 years, significantly cheaper than at Sears.

Very satisfied to get this geek Sqad service, the representative was on time & handled my fridge well.

I haven't had to use this plan yet on my fridge but in the past they have been helpful with my other protection plans

Person was quick and knowledgeable at what they were doing.

Geek squad is great. Easy to use in the store or on the phone. I would never be without it on any of my products.

Got to have it anymore since they don’t care about quality of products anymore.

I have had to use this before on another purchase. So glad I spent the extra money. I would have cried if I had to make the purchase all over again for a brand new item.

This was a good value. They offer a discou t with the total tech support. I would definitely recommend this service.

Glad they are in my corner, I get the protection plan on everything I get from Bestbuy and it has paid off.

Good seevice at an excellent price. No issues so far.

So far I have not needed this, but I know I will be needing them in the near future. Happy to have gotten it