Customer Ratings & Reviews

I have bought many products from Best Buy and almost always purchase the Geek Squad protection . It has paid off several times and is worth the money .

I purchased this protection program in case there were any issues with my appliances. So far I haven’t needed to contact the geek squad.

Good to know if something happens to my stove they will come to my house and fix it for the next 5 years.

Awesome protection for my appliance, would recommend.

Geek squad coverage is amazing. Love the services that Best Buy offers to cover their products.

Geek squad coverage is amazing. Love the services that Best Buy offers to cover their products.

Geek Squad® 5-Year Standard Geek Squad Protection fortunately has not yet been needed!!!!!!

I got the service agreement for my dishwasher no worries now anything goes wrong the geek squad will take care of it

When we call for repairs the guys that come out do a grwat job and are very polite

Always helpful and makes sure the customers are happy. I won’t buy anything without geek squad guarantee

Great protection. I would always recommend Best Buy or even Costco for their warranties.

Great product! Quality is very good and product is functioning great! Best Buy always selling good products!

Great coverage and warranty for peace of mind of expensive purchase

Great value for the price! Well worth the money for how much we use the microwave that is covered!

Great value for the peace of mind. Also, the delivery and set up is well worth it.

Works as i hoped and would buy again and def recommend

I had scheduled my repair revisit on 5/18/2020 and the appointment for 5/28/2020 (first available) 7am-1pm. On 5/27/2020 3pm, the technician (name ZaZa) called me and told me he is not coming because my last day of geek protection is also 5/18/2020. And I called ZaZa's boss Tala and he told me he cannot do it and asked me to call 509-3869351 of which I had waited 2 and 1/2 hours before I am able to talk to the agent. And she told me she cannot do anything as Tala had cancelled my appointment even though all of the party agreed I did called on 5/18/2020 and scheduled an appointment before my geek protection is expired. Then I talked to the agent's supervisor of the National center of the name Regina W. Still told me it is the system problem but she cannot do anything. I am the victim of the system. I had been a good customer with Best Buy with credit card, bought laptop last week, refrigerator, dishwasher 2 times. So I would cancel my credit card and would not buy anything from Daniel

I like the three year protection. Easy to use if you make a claim. I have this on my Whirlpool Range.

Haven't had to use the Geek Squad Services yet for repair, only for product questions. So far, so good.

Purchased this warranty because I had some extra reward dollars to lower the cost of everything. Banking on this to kick in should my dishwasher fail.